{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I just had a VERY POSITIVE interaction, by telephone of all things. I needed to retrieve a package that needed my signature, and the online automated system was of no help (sigh), but I called, spoke to a wonderful representative who took personal action to ensure I could designate someone to pick up the package for me, and accomplished getting the package. This was after two months of USPS system problems and errors. In other words, the person at the Edgewater Post Office helped me overcome the USPS system problems, in the most friendly, caring, and helpful way I could want. Well done, and THANK YOU.”
“Brittany has patiently assisted me twice-with a mail delivery issue and passport services. Both times, she was thorough in working with and finding a solution for me. Thank you, Brittany and team!”
1 - 5PM 8:30AM - 12PM
388 Gambrills Rd, Gambrills
Post Offices
“Came in for passport service and Jocelyn greeted us and took care of the 2 of us in no time at all. We had our photos taken, our information taken and processed in about 20 minutes. I recommend having the documents already filled out, which we had done.”
“Friendly, efficient, competent service. We didn’t realize we needed an appointment but we were welcomed anyway. Grateful for this kind post office experience! Thank you, Riva USPS.”
“I’m sitting in my car, still floored by the excellent customer service I just received. I brought in a package by mistake that was supposed to be UPS, leaving my USPS package in the car. Had my hands full with a stroller and the large package. When the young lady behind the counter realized my mistake, she followed me back out to my car and took the correct parcel for me. She told me to have a blessed day and I certainly have thanks to her! Love being able to write a glowing review.”
9AM - 1:30PM 2:30 - 5PM
13030 9th St, Bowie
Post Offices
“While I very much like the USPS employee that is typically at the window. She's extremely friendly and helpful. I have a major complaint with the fact that regardless of which Saturday I go, the door is never unlocked despite both the door and website displaying these supposed PO Box Access hours of 10AM - 2PM. I arrived at 1155 this morning and the same foolishness. Its extremely frustrating and it's professonial. Do beeter USPS!”
“I went into the Crownsville Post Office and accidentally spilled all of the mail I had brought in. Derek (and all the other people in there of course laughed) was gracious enough to say, don't worry about it, that he would take care of it and get the mail on it's way. I appreciated his compassion and assurance that although I had caused him more work he willingly took care of it. Many thanks to Derek for easing my embarrassment.”
“Update: My package went MIA, and I had misplaced my tracking number, but Maddy(sp?) was able to look the order up. USPS had delivered without a hitch (early actually) but the condo mailroom had misplaced it. I would give this location 10 stars if I could. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️This place has helped me pull off last minute Christmas gifts to the family for years! Thank you for continuing to make this happen, Merry Christmas ????”
“The suite itself could use a facelift/modernization, but the staff's attitude, professionalism & help is absolutely superb! Makes you question the phrase origins of "going postal". The gentleman helping me was well spoken, versed and knowledgeable of the whats and hows and even with what he didn't know off the top of his head, he didn't hesitate to go above and beyond to find the answers that I was seeking. And doing it all with smile too. I was genuinely pleased with the service received and would refer this branch to anyone who is in need of post office or staff who will do whatever they can to help you accomplish your mailing needs.”
“Went here to send off my passport application. The lady knew exactly what to do and it was a quick and easy process. This was a Saturday around 1:30 pm and it was very busy but the line moved fast.”
“I have been here a few times to mail packages or drop off letters. Each time, the post master has been very helpful and quick to get me in and out. I can't imagine their job is an easy one.”
“My trip to the Severna Park post office was the best experience Ive ever had at a post office in Maryland. The staff were kind and helpful and the wait was not long at all (Monday afternoon at 1:30pm). Shout out to Timara, who assisted me and was wonderful.”
8:30AM - 5PM
515 S Camp Meade Rd, Linthicum Heights
Post Offices
“Today, I had a great time at the post office thanks to Lauren. She was always smiling and very helpful, which made me feel much better after a not-so-nice encounter with another staff member who rudely declined my request for a pen (and that's why I took a star away from my review). I hope all the staff at the post office could be as friendly as Lauren!”
“Ladies and gentlemen, fellow citizens,Today, I stand before you to emphasize the **indispensable role** played by our United States Postal Service (USPS). It is more than just a system for delivering mail; it is a vital thread woven into the fabric of our nation.1. **Connecting Communities**:The USPS binds together the scattered populous of our great land. From bustling cities to remote hamlets, it bridges the gaps, ensuring that every address receives correspondence. Our rural communities, often isolated, find solace in the familiar sound of the mail carrier's footsteps. It is the lifeline that connects us all.2. **Public Safety and Resilience**:When disaster strikes, the USPS stands unwavering. It is an **essential support agency** in our National Response Framework. During hurricanes, wildfires, or pandemics, our postal carriers become beacons of hope. They deliver not only letters but also life-saving information, medicine, and aid. Remember Hurricane Maria? Our letter carriers in Puerto Rico provided critical data to FEMA, aiding vulnerable citizens in need¹.3. **Universal Service Obligation**:Unlike private delivery services, the USPS operates under a universal service obligation. It ensures that every American—urban or rural—has access to mail service at a reasonable price. Our postal workers brave all conditions, from scorching summers to icy winters, to bring packages to citizens' front doors. They are the unsung heroes of our daily lives.4. **Public Good, Not Profit**:The USPS is not merely a business; it is an invaluable public good. It does not seek profits but serves the people. It is the third-largest employer in America, hiring nearly 100,000 veterans. Its favorable public opinion surpasses that of any federal agency. Let us recognize its essentialness and protect it as a national treasure.In conclusion, let us celebrate the USPS—the tireless carriers of our stories, the guardians of our connections, and the embodiment of resilience. Let us safeguard this institution, not just for today but for generations to come.Thank you, and may the spirit of service continue to guide our postal workers as they crisscross our great land, delivering hope, love, and democracy itself.God bless America, and God bless the United States Postal Service! ???”
“Very friendly and knowledgeable staff. Only drawback is that there is at times a very long line and minimal staffing. Some of this is due in part from some customers not having their items ready for shipping. Literally bringing what they want to ship in the bag straight from the store and expecting the person behind the counter to pack it all up for them.”
“Dia was a pleasure to me. I went in and had several questions in regards to passports for both me and my daughter and she was very knowledgeable and gave me excellent information and walked me through how the process works. She demonstrated excellent customer service to me as well. Being new to the area this is a major green flag for me. Thank you Dia for your help. :)”
“We recently sent a package to a recipient in that area. There was a small mistake with the house number, but one of the employees called me to get the correct one and had the driver deliver it that day. Good service should be recognized, and we appreciate her going above and beyond to ensure it got to it's proper destination! Thank you doing a great job!!”
“I tracked my package and it showed delivered. It was not in the mailbox or anywhere else in our building. I called this location and a gentleman (Levy) answered the phone. He asked for the tracking number and called the carrier. He located the package and had it delivered.”
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“Really good customer service at this location. My local carrier also deploys from here. Stopped him as we drove past one another today to tell him how much we appreciate his consistent, good service. Not sure how regularly folks in his role hear how well they are doing (or how often any of us get positive news on the job). It should happen far more often than it does.”