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November 2023 by Patrick Sprankle
Auto Sense staff are committed and competent in their assessments and caring in their approach to customers. They attempt affordable solutions and communicate well with us lay people!
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November 2023 by Erec Shawn
Had to stop by to drop something off and while the two gentlemen at the front desk have always been super kind and helpful. Well they werent there at that moment and I had to walk into the second room where there was this older lady who was extremely rude and made back-handed comments. Its nobodys fault that youre going through that and definitely dont take it out on a guest! Maybe take a day off if youre going to be rude or since youre so “at risk”. As Im leaving another guest in the waiting room made the “im sorry” face towards me after hearing how that lady spoke.
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October 2023 by Brent Bos
This was my first experience with Auto Sense but I will be back. They didn't try and oversell me on things for my almost 20 year old car with >200,000 miles that I only use for "dirty" jobs around town and had competitive pricing. Phil Haines did a great job providing information and advice regarding what services made the most sense and what wasn't worth the investment.Services: Brakes
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October 2023 by Rick S
The service manager was very helpful & knowledgeable. He explained all that needed to be done & gave me several options to choose from. No high pressure sales pitch. He's the main reason I decided to use Auto Sense.Service: Brakes
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October 2023 by Em Jay
I’ve been a customer of Autosense for over 20 years. There’s a reason for all of the great reviews - this is a fantastic business run by great people. If you like honest repairs and advice and fair prices, you’ll like this shop. And don’t be afraid to ask questions - they will give you answers you can understand and trust. Here’s the highest recommendation I can give them - my wife likes them too!-Big Mike
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October 2023 by Marty Boyd-Gray
Amazing service! MD safety inspections are thorough and are guaranteed to find something... lol Miss my tint... Auto Sense was honest and helpful! Went beyond normal customer service and ensured I was taken care of in my very short window of opportunity. Will definitely use them again!Services: Auto battery maintenance
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October 2023 by Dani E.
Took my 2012 Jeep here for a few things that needed to get fixed (lights, and air vent issue). This place fixed my aggressive blinker even though another shop told me a year ago that it's not fixable/would cost too much money to get fixed.Received several updates during the repair process to make sure I was up to date on everything that was going on and to make decisions on whether I wanted to leave the car there while waiting for a part to arrive.Thank you Auto Sense!
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September 2023 by Kathleen Rich
I left a review after receiving service, but I have to leave another one. They are exceptional!!! Who checks on you a few months down the road to make sure everything is still ok? They do!!! I can’t say enough great things about this company. They care about who they service!!! I am eternally grateful for using them to service my car. Thank you Auto Sense Auto Service Center!!!❤️❤️❤️
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September 2023 by John Tilden
We've been using Auto Sense for about 15 years now for all of our family's vehicles. Their prices are fair and I've never felt like I've been "upsold" on a service.Services: Electrical repair
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August 2023 by Tyler S (tjsor24)
Phil and Ken are amazing. I was dreading finding a good mechanic after moving to the area but was treated with respect and courtesy the second I walked in. After several issues found with my truck, Phil even took the time to try and get coverage with my extended warranty. They have got a long-term customer now. Give this place a shot if you are looking for a mechanic!
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June 2023 by Sophia Smith
my car battery kept leaving me, i was using a portable jump box, i called they said bring it right over and even had it completed by the time i got off work. Nice job!!! new battery, cable and post. Guys appreciate you getting it done quickly. I would come back again.
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June 2023 by BrownDog Direct
Great first experience! Good communication, done on time, fair pricing. We plan to bring our cargo van here too.
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June 2023 by Mr. Polite
My new mechanic spot. It's one of the few auto mechanic places you can trust. By the way, the customer service is outstanding.
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May 2023 by Kenny Oliver
I was recommended to go to Auto Sense by my wife cause my engine light was on and needed to pass inspection. I went to 3 other auto service centers in the area who were unable to fix the issue. Fast forward, Auto Sense was able to fix the issue which was a little above my budget but considering the complex repair it was I understand. Now my vehicle passed inspection and the engine light remains off. Thanks, I will be back to get my air condition fix.Service: Engine repair
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May 2023 by Ray Foley
Several years ago my car was stolen from western md and was found in collage Park. It was misused and abused. Fortunately, I heard of Auto Sence auto Service Center.and they had my car towed from the impound lot to there shop . Their wonderful office manager picked me up at the light rail station and while performing diagnostic services I had a very nice visit with the receptionist/ manager Rose. Ken explained the car problems in a professional way but dumbed it up so I could understand. I was treated to lunch, invited to dinner And my car was repaired to a state better then when I bought it. GREAT SERVICE! and Rose is an exceptional administrator, office manager, wife, mother and a sweet beautiful person, a gòod cousin too. Oh, very reasonable prices thank you for coming to my rescue Rosie! Luy ya's
