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“The best place in all of Baltimore to repair cell phones and iPads, the young man is very professional and fast in the repairs, I like it and I recommend this store 100%”
“I went in there knowing I was doing the “up next anytime” thing. I thought I’d be there for HOURS, but Keonna was VERY knowledgeable and had me up and running with a new phone. Trading in my old one, setting up the new one, getting a few accessories, and I was out the door in under an hour!! Great job Keonna!!
I HIGHLY recommend the White Marsh location for ANYTHING AT&T!”
“Kenny was amazing at resolving an issue from another store when we were signed up. His entire staff was super friendly and very helpful to resolve my billing/account issue. I could not recommend their store any higher.”
“came in and didn’t know what to expect. gave them my iPad 6th gen , grabbed food at the mall and then went home. came back an hour later and the ipad was brand new lol. bought a case with a screen protector so no more accidents.”
“Christian Leon deserves a raise. One of the most friendly and knowledgeable people I've met, especially in this business. Wish there were like him. Thanks, Christian.”
“There is a girl her name is Bianca or Blanca and I'm so grateful with her, I upgrade my phone and she helped me to transfer my information to the new phone. She was so nice kind and sweet.”
“Cheap and nice phone they sell.Fast delivery also they send me a phone case and screen protector they guys if you are thinking to buy phone, apple watch and sunglasses guys do visit this place also you can order by calling them you won’t regret with their product and customer service.”
“I walked into the store 5 minutes before closing time expecting to hear we are closing you will have to come back tomorrow. However, that was not the greeting I received. I was greeted by Nate who asked how can I help you this evening. I informed Nate I was in need of a new phone, that my current phone was old and in need of replacement. Nate discussed different phone options that would best meet my needs. I picked out a phone that suited my needs then Nate assisted with transferring my information to the new phone. When all was completed, I walked out of the store with a new phone 20 minutes after closing time. I thanked Nate for his assistance and for staying open longer to assist me with getting a new phone. Nate thanked me for coming in and said it was his pleasure to help me with my new phone. He then gave me his number to contact him if I had any further questions. I was provided with great customer service, which is hard to come by these days so for that I give Nate and the AT&T store a five star rating for my experience.”
“Excellent service, I was able to make my payment for the month and take the promotion of a new line with home Internet because they are always updating promotions.”
11AM - 6PM
8010 Belair Rd, Nottingham
Mobile Phones
“CHRISTIAN WAS VERY HELPFUL AND PATIENT WITH ME AND MY HUSBAND SETTING UP MY PHONE AND CONNECTING THE PHONE TO MY CAR. GREAT TECHINAL SKILLS AND SERVICE. THANKS.”
“I went to the store to help me with my cell phone, which I didn't know why I didn't have a signal, and the very kind and helpful boy gave me excellent service. Thank you very much!”
“Excellent service provided by Galen. He went above and beyond to help with the purchase of iPhone pro and second phone also. Professional, courteous, efficient! Will definitely be back for all my ATT needs and highly recommend!”
“Great customer service from Umar! He definitely knows what he's doing, especially when switching us over and very good at multitasking, I must say. Had absolutely no worries with anything and walked out Happy.”
11AM - 6PM
2032 E Joppa Rd, Parkville
Mobile Phones
“I am a new customer with Verizon, and I purchased my phone and new service from this store a little over a month ago. Today, I was ready to cancel my service because I had been having some tech problems, and I could not figure out if it was my phone or the service, so I came back to the store for guidance. The representative that sold me the phone and signed me up for Verizon service, did not seem to care about helping me at all. He didn't even ask another Rep to help me. Just shrugged his shoulders.
I asked another Verizon Rep - Austin, at the store to assist me, Austin was great! He listened to me, he was patient, and he explained what the issue could be. Ultimately, he solved my problem. I honestly was a 5 minute drive from going back to T-Mobile, but thanks to Austin, and his willingness to take time to help me, my phone issue is resolved and I am still with Verizon.”
“Even though I was there for more than two hours, Kat’s assistance was amazing. Half of the screen of my phone did not work and that challenge did not stop Kat being able to transfer my contacts, photos, notes, etc. Meanwhile, my phone was transferring Kat assisted other customers in their needs.”
11AM - 6PM
7702 Belair Rd, Baltimore
Mobile Phones
“I have had the opportunity of meeting Shane, the store manager of the store on 7702 Belair Road, Nottingham, Verizon Wireless. Shane is knowledgeable, professional and committed to helping customers address their cellular needs. He helped my explore and mitigate the intricacies of my wireless service with Verizon. I give him 5 STARS in customer relations, technical know-how and problem solution. Reviewed by Omoruyi”
“I want to send a compliment for Dj for his excellent service and asisting me with a major phone issue. He was able to resolve the problem and I am so very thankful and wanted him to be recognized.”
11AM - 5PM
827 Taylor Ave, Towson
Mobile Phones
“I went up there for some help with an additional charge on my boost account and the man helping me (I can’t remember his name it started with an A…..06/06/24) was SO understanding and helpful! Even when I was getting frustrated from some miscommunication, he kept it SO professional! Great service!”
“I have been to the at&t store and spent numerous hours without any satisfaction and came in today and Kronta was very helpful and had me up and running within 30 minutes he was very helpful and knowledgeable he deserves to be recognized for his quality service Thank you so much !!!”
“So walking in a few months ago I received a lot of help with great customer service from the young lady that assisted me I'm not that tech savvy she was very patient and great at explaining the difference in the quality of the phones I walked with a great phone I would definitely return again”
“Great customer service and very helpful! I went two days ago to get a new whole account and I walk out with a great promotion. I got approved for ACP, so now my bill it’s just gonna be $30 ?. Also, the lady told me to go back in a month so I can get my tablet for free. I highly recommended to my friends.”
“I came to this location to upgrade my mom's phone. Henry and Brandon were extremely patient and helpful in ensuring that all my mom's questions were answered. We were able to get her a new phone and had a very positive experience.”
“Nikita was a great help she helped me with a case screen protector and more even some earphones she even took the time to pair them for me and help me learn a little about my new phone she is great ??ENJOYED THIS EXPERIENCE AT THE ERDMAN LOCATION ONLY STORE WOULD HELP ME OUT”
“I'm a new T-Mobile customer and decided to visit this store on Merritt Blvd. Liz the representative and Brittany were very kind and patient with me in my decision about which phone to choose. They gave me the best deal with unlimited everything. I even got my new iPad. I highly recommend this store. Thank you.”
11AM - 6PM
6877 Loch Raven Blvd, Towson
Mobile Phones
“This was my first visit to the Towson Cricket location. Jerlin was very helpful and patient assisting me with my issue. I very much appreciated her great customer service.”
11AM - 6PM
5400 Belair Rd, Baltimore
Mobile Phones
“I broke my phone and needed a new phone all of the staff went over and beyond to help me out. I most definitely will be going back. Big shout out to Jason especially.”
“Its a great store. The staff is really customer oriented and will help you if you're in a tight situation. They're really nice people. All you need to do is ask them and they'll find you some sort of discount. This store is just as good as verizon was to me for customer service years and years ago with my first cell phone and home phone bundle. But Verizon got too expensive for me...although they had great customer service too. I haven't seen the equivalent until the last few years I've been with boost. The store on 25th and Charles street I'd the absolute best store with the best customer service you could ask for in a phone service provider. If you are with metro pcs or t mobile, switch to boost.You won't regret it. They'll even help you with your bill if you can't get the cash together one month..they'll let it go and you'll be a month behind but you gotta tell them before you're service is cut off or their hands are tied. Its still corporate. But this is a small town feeling of a store because they really care about the customers and their satisfaction.”
“I went to this store because I needed help transferring my esim from my iPhone to my OnePlus 13. It literally took less than 10 minutes and I was setup with a physical sim too. The guys who assisted were awesome and saved me from a weekend without a phone!!!”
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“Got a new phone and the women Angelica was so helpful and was able to get all my stuff back off my old phone onto my new phone and even helped accessing multiple things. She was so amazing. She went above and beyond. 5 stars. ? Best service I ever had ❤️”