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“I love shopping at Ace Hardware! The employees are knowledgeable regarding their inventory, they always go out of their way to help you find what you need. Oh, and oh so pleasant!! Thank you ACE?”
“Came looking for replacement handle for a tool I've had for fifty years, but was not in stock personnel was able to order and I'll be whole in a week. Very helpful staff.”
“As an electrical contractor we use Shepherd electric for a lot of our material purchases. Our rep, Gary, is great! He stops in and checks if we need assistance every week like clockwork. He is always friendly and very knowledgeable. Their prices are very competitive and the service is top notch. Highly recommended.”
“I bought a 56” roller cab at the Parkville store and had it delivered to the store. Everyone there was very helpful with the whole process. I chose this store after having difficulty with the employees in Edgewood. When I picked up the tool box, Evan at the store helped me load it into the truck. He even climbed in the back with me and helped squeeze it in. I definitely would not have been able to get it loaded without his help. I will be taking my business there from now on because of their great customer service.”
“I checked the inventory before I went to the store. However got to the store did not see the product on the shelf , talk to one of the gentleman stocking shelves , immediately found the product in the back warehouse and I was on my way very quickly everyone was very polite checkout line was quick very pleased with my experience.”
“Very nice local business. The owner was very helpful and friendly. What is nice is they repair screens. Not too many places do that anymore. If you are looking to shop for hardware, please check out this place. They also make keys here. Prices are reasonable.”
“If you need pipe fittings or anything to help you complete your work they have it in the store or they will find it for you they also have tools for everything situation you find yourself on these guys know plumbing. Open until 5 pm knowledgeable”
7:30AM - 5:30PM
12126 Long Green Pike, Glen Arm
Hardware Stores
“This is the small local hardware store that blows the big box stores away. Joe, Eric and Mitch have all the answers for plumbing, electrical and landscaping supplies. Mitch is top notch
mechanic. He did the annual service on my zero turn and did more than expected compared to the big tractor shops. Glad you are here in Glen Arm.”
“Visited this store on Friday afternoon (3/24/23). Andy greeted me with a smile and was excited to help. I didn't leave with any parts/order cause there isn't a Grainger store close to home. So I need to do some more information gathering on my end to figure out my exact part. Then I can place an order. Andy was great to work with and I would recommend him to anyone. Grainger should be pleased he has chosen to work at Grainger.”
“So close to my house and didn’t know it wasn’t just for contractors had 4 inch baseboard Home Depot and Lowe’s didn’t for way cheaper and it wasn’t MDF!! The warehouse guy shrink wrapped it all and helped me get 5 16’ pieces of baseboard in my truck couldn’t be more pleased”
7:30AM - 5PM
4400 North Point Blvd, Sparrows Point
Hardware Stores
“OMG!! I just LOVE this place!! Needed a 4x8 sheet of plywood to fix my couch. I did NOT have time to head out to the local big box store so I figured I’d give these guys a try. Their prices were very competitive and to top it all off. They have a Drive through loading system and I did not even have to load the lumber into my truck. I wasn’t exactly sure what size thickness plywood I needed to fix my couch and the man behind the counter guides me to pick out the right thickness. They also have stone, gravel , pavers and other products not to mention screws, tools and regular hardware. I’d highly recommend you give these guys a try and see all that they have to offer!!!”
9:30AM - 6:30PM
2407 E Monument St, Baltimore
Hardware Stores
“This place is okay for pawning but they really give you the lowest amount of money possible but they do take more stuff than most pawn shops in the area. And if you're late on picking up an item you pawned they will work with you and hold it and just charge you extra money rather than putting it out right after 30 days and you losing you're item.”
“Josh in the paint department is fantastic. He has an excellent customer service, extremely knowledgeable, honest & really expert. Thanks Home Depot for hiring such a valuable employee.”
“Online inventory was very accurate, save lots of time online navigation with product location shelf and they were very accurate. I was able to get in and out and checked out within 15 to 20 minutes and on my way to my project.”
“Friday i had visited Home Depot and Joy was definitely a joy. I had trouble locating some must haves outside of the flooring section for my new home and she stepped right up to help! She explained to me she had just started working there but I would not have known by how confident she was & she was willing to answer all of my questions. Thanks again Joy!”
“I just went in there to look around and see what was in the store. So when you have to fix something you know where to go get it. You'll find things that you won't find in home Depot or Lowe's that you need.”
“I want to acknowledge the Customer Service young man by the name of JoJo at the Parkville location. JoJo, addressed an issue for refunding and crediting funds back to a credit card. The reason why I'm acknowleging JoJo is because of his professionalism, patience and assertiveness in problem solving. What couldn't be done refunding a cancelation of service in the store, he followed through in calling the Home Depot office to assist him, which his professionalism was shown as he dealt with other departments and employees on the phone. This refunding took JoJo quite awhile to resolve but his patience and tone of voice was exceptional. Also, the problem which was resolved by JoJo on today (7/17/24) was presented to the same store on (7/16/24) at Customer Service desk, by another employee the day before, but with no resolve and unhelpful. JoJo should be recognized and his professionalism should be a guideline for the staff. He demonstrated what is missing today in retail Excellent Customer Service. ($99.00 CREDIT for a cancelation of outsourced service). Give that young man an employees recommendation.
This transaction took place on 7/17/24.”
“Josh in the paint department is fantastic. He has an excellent customer service, extremely knowledgeable, honest & really expert. Thanks Home Depot for hiring such a valuable employee.”
“I want to acknowledge the Customer Service young man by the name of JoJo at the Parkville location. JoJo, addressed an issue for refunding and crediting funds back to a credit card. The reason why I'm acknowleging JoJo is because of his professionalism, patience and assertiveness in problem solving. What couldn't be done refunding a cancelation of service in the store, he followed through in calling the Home Depot office to assist him, which his professionalism was shown as he dealt with other departments and employees on the phone. This refunding took JoJo quite awhile to resolve but his patience and tone of voice was exceptional. Also, the problem which was resolved by JoJo on today (7/17/24) was presented to the same store on (7/16/24) at Customer Service desk, by another employee the day before, but with no resolve and unhelpful. JoJo should be recognized and his professionalism should be a guideline for the staff. He demonstrated what is missing today in retail Excellent Customer Service. ($99.00 CREDIT for a cancelation of outsourced service). Give that young man an employees recommendation.
This transaction took place on 7/17/24.”
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“I love this place people tend to overlook it because the tools get a bad rep, but I'm here to tell you they are actually awesome and good quality. Some of the power tools top the bigger name brands you just have to do your research. Hercules power tools are amazing quality you wouldn't believe it and for the price I seriously recommend Hercules tools they are a little more affordable but made with super quality.They also have tons of other brands and a wide variety of tools for most tradesmen. I most surely will be buying more tools there so far I have a Jack, Jack stands, bike hangers, tuff ceiling hooks, complete socket set with all 3 ratchet sizes, deep impact sockets, quality Hercules tool bag, flashlights, Hercules impact wrench for auto work it's great I never have to fight a big tuff bolt or lugs anymore, a set of wrenches and more.”