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“If you're looking for a Truist branch with excellent service, this is certainly the one! I've spoken to Cynthia over the phone a few times and she has been just the most helpful, friendly, and kind person. The level of service and attention to detail that Cynthia provides is truly unparalleled. I wish every branch had someone as kind and as helpful as her!”
“This branch is full of friendly staff, any time I have ever had issues they have been quick to resolve and provide assistance. The only downfall, is having to bring a flashlight with me during each visit.”
“Tracy at the Charlotte Hall location was the best! She was able to fix an error that the car dealership created and processed our loan very quickly. Tracy was professional and helpful and even had me laughing about the day’s unfortunate events. Thanks Tracy!”
“Love this bank!! And Melinda is the best! We went in to open a checking account yesterday for my daughter and Melinda spent at least an hour going over everything with her and then took her to the ATM machine and taught her how to do several transactions! This is the best personal service of any business and certainly any bank I have ever had!!”
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“I had an excellent experience with all of the bank tellers I dealt with! They were very kind and helpful and really took their time with me. I highly recommend this BOA branch!”