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March 2024 by L H
I want to share that I ordered an egg and cheese croissant for breakfast and was very disappointed. The croissant was over-toasted, appearing dark brown. When I tried to call the store to discuss this issue, unfortunately, no one answered.
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February 2024 by Paulette Young
"I recently visited Dunkin' Donuts and was utterly disappointed with the experience. Upon receiving my order, I discovered hair in my food, which was absolutely unacceptable. Instead of receiving a genuine apology from the manager, all I got was a refund. The lack of accountability and concern for hygiene standards left a sour taste in my mouth, both figuratively and literally. Needless to say, I won't be returning anytime soon." Very poor management skills
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February 2024 by Sox Steward
Didn't have donut
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January 2024 by Destiny Williams
This is the worst location honestly! Maybe they need a whole new staff because let’s be honest the ones that’s there are no good ! My Coffee is never made
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January 2024 by S Maryland
Rude manager who apparently does not know how to blend whip cream into a drink. Aka laziness.
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December 2023 by Brianna S.
very rude costumer service from one of the ladies. even heard her boss tell her she should not talk to people how she talked to me. if she is so upset serving people she should find a job that she is not serving people.
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November 2023 by Macey W.
Service is almost as bad as the cold syrup-filled chai tea I had this morning. Will not be back.
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November 2023 by John McTaggart
They made the coffee how I wanted it and I enjoyed it for the first time from dunking. Don't stop at them ever but I will at this one
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November 2023 by Chris Grobaker
I saw 2 employees…one working and one on their phone - I waited at the counter to order for 5 minutes. After 5 minutes of not receiving any service I simply walked out.
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November 2023 by Frank
Seems to be at a good location as it is just off the highway but easy to access and egress. Inside is a very open space complete with two small individual bathrooms. Pastry selection inside was small as it appears the majority of the business is from the drive through.
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November 2023 by Mason C.
I think that they should add some kid friendly options because my son had to order a HUGE donut and got a suger high
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November 2023 by Judy R.
Oh my gosh--first order of the weekend they got my iced tea order wrong (seriously!) and I had to ask for a straw?? 2nd order of the weekend, they didn't give me my breakfast sandwich and I had to go back--clerk "forgot" and I was distracted and drove away, and the last order of the weekend, I asked for an iced tea with no sugar and the clerk's response back to me "was that a large or medium coffee...(not kidding). This crew is terrible and NOTHING like the Dunkin's I am use to in upstate New York. The entire staff needs training and better customer service skills. Honestly, I watched the manager (or maybe he was the owner) and he was as rude as the rest of the team.
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November 2023 by allen ramsay
Drive through great, mobile order walk in might as well just order in the store to get a correct and accurate order. Wait time will be the same in the end, unfortunately.
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October 2023 by David Carroll
Waited in line while person kept sweeping the floor behind the counter without even acknowledging us. She finally called someone from the back to wait on us. The size of donuts have really shrunk and the price has tripled.
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October 2023 by Nicole H
I ordered a bacon, egg and cheese bagel this morning. When I went to eat it, the bagel is so hard I can't eat it. This was my first visit so I'm very disappointed.
