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April 2024 by Maureen Byer
I didn't go to eat ,I went for a cup of chaitea. Stop asking wrong questions
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February 2024 by James Cain
I bought a gift for a specific event and the choices were just ok.
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February 2024 by Mike Williams
Why do they lock the restrooms? Super inconvenient. Decided to go to First Watch instead, it was a good choice.
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January 2024 by Rob M
Pretty standard service Stafford and coffee tasted
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January 2024 by Stephanie Malvaso
Normally I have no issue. This last time the lady at the drive through was not very friendly. I had to ask for my missing idea 2 times before she remembered.
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January 2024 by Leah Bracey
Mikayla was FANTASTIC!!! The best customer service I have ever had at a Starbucks! She was incredibly patient with me and knowledgeable about products and told me what was coming soon! I will definitely make this my new favorite location! She also taught me about the app and this will be my favorite location on the app! She is the best! Thank you so much!
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January 2024 by Le Rétoir
Never too crowded/busy. Usually pretty well maintained and has drive thru. Decent service.
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January 2024 by Ira Miller
Always top notch.
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January 2024 by Latrese
Went 2 days in a row. Day 1, the person on drive-thru was AMAZING. Yesterday, the attitudes were awful. I placed a mobile order and was met with sarcasm about how soon I got there... only went because the one closest didn't have the drink my child wanted.
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December 2023 by Melanie Johnson
Cookie is so nice! She made my day a lot better. Thank you!❤️
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December 2023 by Elana Dobson
The staff were lovely and helpful. I have a beef with the coffee though. I don't know if this is an issue with this particular location or if it's because I'm from the PNW and drink coffee like it's water. I stopped by this location twice (while on vacation in the area) and both times, my lattes tasted like water. The second time, I ended up adding (ironically?) Starbucks instant coffee that I'd brought with me because I needed it to at least taste like coffee.
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December 2023 by Victoria Jenkins
I had great service here! Lucienne greeted me nicely and ensured I knew which holiday drink to get! The warmness of her and her coworkers set my day to be great!
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October 2023 by Allison N.
This is Starbucks has probably one of the rudest customer service. I ordered two coffees yesterday morning (the one coffee we were waiting on was just a PLAIN coffee). A barista gave me one drink and I was still waiting on the plain coffee ten minutes after. I said "excuse me! We're waiting on a plain coffee" she said, "ok? They're working on it." She was blonde and had her hair up in a messy ponytail, like she woke up out of bed. No one was working on it lol, everyone had plastic cold cups in their hands not the hot cups. Eventually the cashier that took out order came over maybe three minutes after and apologized and "didn't know what happened." The baristas were joking around, taking their good ol time making drinks when the whole place was full of people and a drive thru of cars wrapped around the building. Customer service improvement is a must as well as new employees. It was very busy so I completely understand but don't tell customers something is being worked on when it clearly isn't.
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September 2023 by arthur sandt
Baltimore coffee is a better option.
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August 2023 by Thom Grisso
Between Towson and Hunt valley there are 12 Starbucks on York road. They finally realize they had one too many and close the one at york and church. Yes good pricey lines lines a very good but pricey. But I do get tired of this company trying to be a