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December 2023 by KYUNGGEUNE OH
Compared to the main hospital, this one has fewer patients, making it easier to schedule appointments and park, and the level of medical service is satisfactory. I have always been able to receive treatment without any complaints, and it is still the case now.
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September 2023 by Bowen Weisheit
The customer service at this location couldn't be worse. They are unfriendly and ineffectual. On at least two occasions they have scheduled conflicting appointments and failed to notify me. Most recently, after my doctor cancelled my appointment on the morning of, when I showed up at the office they offered to re-schedule me three weeks out. I called two weeks later to confirm the appointment and they said I wasn't on record. Furthermore, the phone assistant was unable to reach the front desk in order to address the problem because no one was answering at 2pm on a Thursday afternoon. Bye Bye.
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November 2022 by jay
Frist i love johnshopking all my doctors are here except my primary and its been like that for about 6 years so i finally was able to get a primary doctor appointment. My old primary doctor was not hopkins affiliatedand hes retiring in 2023. This is the only location they has opening which is sad when i live by the whitemarsh / dundalk / bayview area, but any way i was like hey lets Give it a chance. The staff was great and helpful but this doctor was a trip .I don't think the first time you meet a primary care doctor he is telling me he took an 18% payout to work there. I don't think if your a primary care doctor you should be delegating everything to other specialists. I thought the point of having you was to help manage my health. Very uncomfortable with this location as an African American man never coming back to that location. Seemed very judgemental Ps don't tell people what you can and cant prescribe just prescribed the medication that your suppose to as the overall care taker. DONT TELL SOMEONE WHO HAS BACK ISSUES THE FIRST DAY YOU MEET THEM I CANT FILL CERTAIN MEDICATION. WHEN CLEARLY THEY WERE NOT WRITTEN OR EVEN ASKED TO BE FILLED BY YOU. I HAVE A THERAPIST AND A PAIN MANAGEMENT TEAM WHO PURPOSE IS FOR THAT. COMPLETELY UNPROFESSINAL. I BELIEVE THAT HE SHOULD GO BACK TO NEW ORLEANS SEEMS LIKE HE WASNT HAPPY WITH HIS WIFE MOVING HERE TO MARYLAND SO HE HAD TO GET A JOB HERE. OH THIS WAS ALL HE TALKED ABOUT IN MY FIRST TIME MEETING HIM SOUNDS LIKE HE NEED A THERAPIST BECAUSE I DIDNT COME HERE FOR ALL THIS I COME HERE FOR HEALTH CARE AND MANAGEMENT. SO IN MY 30 MINUTE FIRST TIME MEETING WE AINT ACCOMPLISH NOTHING ?
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May 2022 by Michael Singel
Showed up at 9:36 for a 9:30 appt but they have a “5-minute policy” so they wouldn’t take me wasted my whole morning driving there and getting out of work for the appt. Don’t even try, find someone else because if you have something going on they don’t care, it’s about how fast they can get people in and out, definitely don’t care about you as the patient
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November 2021 by Anna Novodvorskaya
waiting for a call back from the office and it does not look like i will get it. They are never available, never available emergency appointment available. Not even sure why am i with them. really thinking on switching to a better care office.
