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September 2024 by Cody Brown-weller
Very friendly and helpful staff. Prices are ridiculous, though.
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October 2023 by Karen Mueller
Great service. The sales staff was very friendly and helpful. We love our purchase. Prompt shipping.
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July 2023 by Pam Fitzgibbons
Do not accept employment here. They are dishonest about compensation. You will never receive the commission they promise and they will change your pay structure without telling you.
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July 2023 by Pam F.
Do not accept employment here! They will change your pay structure without telling you and you will never receive the commission they promise you!
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May 2022 by E. Scott
I am not very confident when making selections for decorating, I really second guess myself all the time. I wanted to purchase fabric to update my dinning chairs. So very thankful for the expert and patient assistance of designer, Lynae Henderson. She took time to guide me in my selection and made me step out of my comfort zone by selecting a color that would never have been in my thought process. I know this selection will be a wonderful change to update my home. Thank you Lynae, you are a great resource.Service: Home decor selection
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May 2022 by Debby H.
My story is like many other disgruntled customers. I paid $260 for hunter douglas measurements. They will return the money with the purchase of a HD product. Calico Came through our new place, measured , and then provided an estimate. The estimate took over a month to obtain and with it came apologies from our contact person saying how busy they were- "sorry for the delay". Didn't hear anything more when we questioned the estimate as numerous items we ordered and colors were longer available. Materials were also not in the width that they needed. Not our fault they didn't know their product they were selling. I wasted my time going into the store again to determine what was going on with our estimate as our contact person never returned our phone call. I spoke with 2 different sales persons , one being the manager who didn't know anything about our estimate even though she signed it and plugged in random fabrics not of our choosing just to give us an estimate. She referred me back to my original salesperson. It's now been 6 weeks and no response from our salesperson who was " on vacation" when her manager plugged in the random fabrics. She was supposed to get back to me- hasn't after 6 weeks. Don't know what is going on. Don't care. Very poor customer service and organization will never get my business EVER. I want a refund of my measurement money. It's now been 5 months of them holding my money- no product and no coverings on my windows. I'm purchasing elsewhere. I'll be contacting the BBB as well.
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December 2021 by ROBIN THOMPSON
I love the expertise of the staff. I am excited about my fabric and trim purchases and how they we spruce up my space. I shopped for fabric and trims for pillows for my new couch.
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July 2021 by Marianne K.
I spent thousands of dollars for Hunter Douglas Shades and the string mechanism broke - I have only had them 2 years and used the pully maybe 5 times. They do not return any calls - I have tried 3 times. There are plenty of nice fabric shops and upholstery shops less than 1 mile away. Use them instead. The customer service here is substandard.
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May 2021 by KATHLEEN MCAVOY
Excellent choices. Wonderful staff. Very very expensive for slip covers and upholstery.
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April 2021 by Jessica Sheetz-Nguyen
Beautiful drape samples.
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August 2020 by Tj Vance
So I am very understanding with the reality of the current pandemic. However, I made an appointment to shop in the store for upholstery fabric. I arrived on time, wore a mask, and used sanitizer. When I entered, I was asked not to touch anything, social distance, and I was met with complete disregard. I didn’t think anything of it until everyone around me me was met with a welcome, could freely shop and touch, and free to make purchases. Unsure why my experience and assigned associate treated me so differently!!!!
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June 2020 by Wayne Yinger
Had a great experience matching slip covers for my couch. From selecting the fabrics, coming out and sizing them up to finally installing them, everything was done very professionally. Barry did a great job on the slipcovers!
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October 2019 by Monica Bowles Tillman
Great In-Home design service and amazing selection of fabrics and trims. A go to for all decorating needs.
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September 2019 by Audrey Giarratano
Nice Fabrics but limited choices in way too much blue.
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July 2019 by Marie Garrett
Hovering sales people
