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April 2024 by Styles By Patience
I deposited a Cashier Check from SECU into my business account with Bank of America (BoA). BoA placed the check on hold for verification (a very normal process), the Check cleared two days later......because its a Cashiers Check but yet a few days later i received a mail from BoA saying my business account is close because my check is fraudent??!!! How does this happen? How do they just close a business account? A Cashier Check is the same as cash or at least reach out to SECU for verification but to just close my account and also refuse to relase my $ because it is consideres fraudent is mind blowing!!!I'm taking my business else where! This is just unbelievable!
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March 2024 by Oretha Johnson
Bank of America, we are not fooled by the people you get to write dishonest 5 star reviews.
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February 2024 by Debbie Wyda
Great service from Mr. Schuman at Padonia branch. Very professional and patient!
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December 2023 by ishy boo
Worst bank experience I've ever had. The lines were terribly long and they were purposely making people wait. They don't have the bills I wanted. And the manager was terrible and nasty to customers. As if she didn't care about our experience. Manager name I.B. Osoh
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December 2023 by Rhonda Jones
Shikha Gupta was extremely helpful this morning. She was very polite, professional, and got everything done in a quick time!
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September 2023 by Open Studio D
Unbelievable… spent 45 min in the waiting area for someone to help me. Several people came and ask if I need a help and I said Yes I need help… after another 30 min of waiting time the clerk came to me and said that I need to call the bank or they can schedule for me to come another day. And this is for the owner of 5 business accounts with Bank of America. Unbelievable… the poorest service I had ever received in my life. And this is not the first time. Lost about $90k in fraud and got ZERO help from Bank of America. Think if you want to open BOA account at this location… never had a problem at Chase bank right across the street.
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September 2023 by Josemartin Ilao
Great branch. Clea Villaflores took care of all our needs and satisfaction with multiple account changes. I would trust her with my own mother's banking because that's exactly what we I did this visit. Clea took care of everything my mother needed done!!!
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August 2023 by Olivia French
Amazing staff. Your getting better service than Bank of America . Staff are very smart, and get things done
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July 2023 by Ginger C
Very friendly and excellent service ! Especially thanks Clea, she helped a lot!
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July 2023 by Jamshaid I
Excellent management, friendly environment and very professional staff. Shantel was amazing,
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July 2023 by Mollie W.
While waiting in a long line for a simple check deposit, I read Yelp reviews about this location that were most unflattering and also hilariously unflattering. Within minutes of my arrival, Sonja (Sondra?) plucked me right out of the line and offered to help me at a free standing station. She had my deposit completed within seconds. And, she was extremely personable, engaging and showed a razzle dazzle smile!
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July 2023 by Rick Jones
The Branch manager and staff were punctual, professional and courteous. My objectives were accomplished in minutes and successful. The Branch manager, Ms. Sushma was extraordinary in helping my needs. She is the best manager I have experienced in my banking career.
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July 2023 by Breana McMaster
I worked with Harry S he was amazing at helping my mom and I!!
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July 2023 by Corey McEachin
Wonderful experience. I went on a Saturday with rolls of coins and to deposit a check. The rep. at the counter, Dawn, was friendly and efficient. There were various employees helping people. I rarely go into a bank anymore, but I'm glad I chose this one.
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February 2023 by Mindya B.
Nice staff...however line moves extremely slow...you will be atleast 10min cashing your check. Also...the soliciting is CRAZY. I understand offering an acct but for the entire 10min they will try to convince you even if u give a firm solid HELL NAH??♀️