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February 2024 by Jimmy S
It turned out that Dani was a really kind cashier. To modify my gas can, they had the High-Flow EZ Pour Spout that I was looking for.
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November 2023 by Jaime Rey
Dani turned out to be a genuinely friendly cashier. They had the High-Flow EZ Pour Spout I was looking for to upgrade my gas can.
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November 2023 by Jordan Greenip
Everyone was nice but they lied to me about the lawn mower I bought. Told me it was returned because the guy bought it then got transferred. Brand new riding lawnmower can’t even go up a bunny hill. Went in to ask for help found out it was returned because it was Fubar. One of their good old boys got it running but is a complete lemon. Never going here again.
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August 2023 by Y Underwood
These fine folks tried to sell me items they don't actually have. Took my money, cancelled the order behind my back, said so sorry here's your money back.
The website says the store has stovepipe, so I went to the store and said I'd like some. They said you have to do it online. So I went online and placed an order. Next morning I get an email saying your order's been cancelled. Call the store, they say call customer service. Customer service computer takes forever to reach an actual person, who says nope - can't sell you stovepipe as it's seasonal and packed away for the summer.
The third agent I talked to managed to figure out a way to ship direct to my home, but this ordeal was two hours of frustration and I still have to call my bank and sort out the correct charges.
TLDR: Don't ever order anything from these people. TSC is a good place to shop but if it's not *right there in the store*, forget about it.
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August 2023 by John Amer
The cashier was very helpful when I had some questions
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June 2023 by Les Fairall
Pretty decent place. Tend to have items in stock, inventory count via the app seems to be spot on. Have never had any real problems with anyone there. Everybody always seems to be friendly and helpful.
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May 2023 by Jarreas Underwood
These fine folks tried to sell me items they don't actually have. Took my money, cancelled the order behind my back, said so sorry here's your money back.The website says the store has stovepipe, so I went to the store and said I'd like some. They said you have to do it online. So I went online and placed an order. Next morning I get an email saying your order's been cancelled. Call the store, they say call customer service. Customer service computer takes forever to reach an actual person, who says nope - can't sell you stovepipe as it's seasonal and packed away for the summer.The third agent I talked to managed to figure out a way to ship direct to my home, but this ordeal was two hours of frustration and I still have to call my bank and sort out the correct charges.TLDR: Don't ever order anything from these people. TSC is a good place to shop but if it's not *right there in the store*, forget about it.
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April 2023 by JRD
I was thoroughly impressed with the customer service by everyone especially Jacob who went out of his way to help find a product I was interested in. He even rang me up and put it in my vehicle. Definitely the kind of service that keeps people coming back. Many thanks.
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April 2023 by Jose Dasilva
I was thoroughly impressed with the customer service by everyone especially Jacob who went out of his way to help find a product I was interested in. He even rang me up and put it in my vehicle. Definitely the kind of service that keeps people coming back. Many thanks.
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October 2022 by John Sabanosh
Store wouldn’t take an exchange on some hardware because I didn’t have my receipt and I am not a member???Return policy clearly says on new receipt for other stuff I bought I can get a store credit for items in original package.
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September 2022 by Karen Kwasny
John at the TSC in Lothian did a great job finding the product I was looking for. In just two hours the item was delivered to my home ***** for John
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August 2022 by Sue Kidd
I love TSC! Friendly and helpful folks in the store, everything is neat, organized, and logically laid out. Competitive pricing helps as well. It's almost amazing how much stuff this place sells, from lawn care, critter food, plumbing, fencing, clothing, footwear, snacks, tools, etc. One of my go-to stores.
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August 2022 by George Smith
Nice clean store, well organized. Very friendly and helpful staff.Great place to shop!
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August 2022 by cinthia “cindy” torres
Store is always fully staffed. Always friendly and helpful. Mikey always willing to help
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August 2022 by Paige Dean
Staff here is wonderful!
