-
October 2023 by Lee Ecker
Worst place ever wouldn’t use them unless you have to smh lazy as well as rude !
-
August 2023 by Tobina S.
This was the worst timing 4hours still waiting to be seen omg speechless it's a shame to have to wait so long for a physical really and still haven't been seen ..Really now 4.5 hours pple leaving still haven't been seen OMG!!!! The Worst Experience Ever !!!
-
June 2023 by Seven M.
Got here around 9:50 am still here its 12:25 noon People been going in and out certain people sitting longer then needed seems like they picking and choosing who is next you will be here more then 2 hours not worth coming here at all its other places that will have you in and out .
-
May 2023 by Kelly S.
if I can put down No Stars at all , I would! The people in this medical center are so rude and extremely racist towards white poeople! I can't believe I had to wait 2 hour just to be enter in and wait more to be served! I arrived at 8am and yet I was inside the facility at 10am, and done by noon!! this is the most absurd medical place I've ever been. I can't believe they will treat someone with so much disrespect! After all, patient needs and concerns come first and we Pay for the services and yet the services are So Poor!I will report this place to the right authorities to make sure they would look through it and see what can be done to do better in futur!
-
November 2022 by Carla D.
DO NOT COME HERE.This is the absolute WORSE Concentra location in Baltimore.The staff is rude and extremely inconsiderate. I waited almost 4 hrs just to get a Fit Test. When I inquired about the wait time the rude gentleman told me "ppl are here for diff svc's so I have to just wait". I've been in the medical field for 15 yrs and this by far is the WORSE svc I have ever receive. The ONE Dr that actually have working had the audacity to come and count how many ppl were waiting in waiting area. JUST FIRE EVERYONE AND CLOSE THIS SORRY EXCUSE FOR A MEDICAL FACILITY
-
August 2022 by Liz M.
So appalled. I came up to get help- they turned me away and said they were not helping anyone with upper respiratory infections. Not on the website or the door or on the google profile so I paid 11$ for parking which I mentioned to the girl- they validate parking there- she doesn't offer to validate. Doesn't give me an explanation- I literally say I have a sore throat and I had a negative covid test- I am sent out the door.
-
July 2022 by Amanda N.
Five stars is for Dr. Meyer, who is a great doctor, and the radiology technician, whose name I didn't get. Dr. Meyer was extremely knowledgeable and attentive, despite having to see a large number of patients. He followed up with me on a Saturday, his day off, and went above and beyond to help me get a tetanus shot.
-
April 2022 by James W.
To start, got here for an 11am appt. Im writing this review currently sitting waiting the provider at 2:37pm. Im just here for a physical scheduled by my employer. This location is prime for Downtown Baltimore but seems to be way under staffed. The little amount of staff that is here actually are very pleasant and nice. But the wait time is UNSATISFACTORY. I would never choose this location again.
-
February 2022 by Delilah N.
i don't know why there so many bad reviews of long wait time i guess it depends on what you get done i did a drug test for my job and i went in signed my paperwork and was in and out less than a hour
-
January 2022 by Eddie R.
I visited this Concentra location for a pre-employment drug screening. I was immediately greeted once I entered this Concentra site. I informed the receptionist that I was there for a pre-employment drug screening and provided the requested documents. I was instructed to fill out two forms: one form was regarding my COVID-19 status and the other form regarding the pre-employment drug screening. Shortly afterward, it was announced that there was a drug screening present. Within minutes, I was greeted by Concentra's employee Bob. Bob escorted me to a designated area of the facility scanned the pre-employment for form requested that I review information that was displayed on the computer monitor. I was then asked to hang my coat on a nearby hook, remove everything in my pockets, and place the contents in a locker. Bob instructed me how much urine was needed to submit for the drug screening. As instructed, I submitted the urine to Bob and signed the chain of custody forms. Overall, I had an excellent experience at this Concentra location.
-
November 2021 by Gracey B.
This place is absolutely terrible. Doesn't even deserve a star. You make an appointment and you wait 2 hrs, then multiple people go ahead of you. Not to mention, the HORRIBLE customer service, absolutely rude and have zero manners. they all give you an attitude. Not a pleasant environment. I work bedside as a nurse and the last thing I need is to come to a medical facility and be treated like garbage Definitely will never come back to one of these places ever again.
-
June 2021 by Vanessa O.
Wait times are over two hours here; signed in 1020 and left 1305. The lady said upon check in that the wait times were 45min-1hr from checkin to checkout. Sigh. Be prepared to wait. Once called and seen by the person doing vitals you then wait another 20 minutes for the provider to start your exam. Wait times are ridiculous and there was no place to book appointments from the site. Calling on the phone directs you to online services. The good thing here is if you park in the garage (make sure it's the right one) your ticket gets validated. Poor me, I parked in the "wrong" garage which is on the same Charles street near courthouse. When I went in concentra, I showed the lady the pass and asked if I get this validated. She said yes. As I'm leaving I ask for ticket validation then she proceeds to say "oh which garage did you park in, we only validate xyz garage." Okkk!!! There are two garages less than a minute from the place. This could've been communicated when I entered and questioned about this. I could've easily moved my car. The people were nice for the most part. The practitioner was the nicest one there. Very knowledgeable and pleasant. I was stuck three times for one lab work and was told on try number 2 that I'd have to come back if I wanted someone else to try. No sir, not after waiting over two hours. But anyway, hope I don't have to come back.
-
May 2021 by Kim Kim
I would suggest coming before lunch, these ladies become lazy and lackluster after about 11:30am-12pm I have been sitting here for over a hour just waiting to get one simple test done that has to be done before a certain time per their own rules and now they themselves are holding me up.
-
January 2021 by Tomika J.
Plan to be here for at least an hour before your name is called. This location is Not sanitizing between patients at all, Not the ink pens,clipboards or front dest. Some chairs are at least 6 ft apart but for the most part Wearing a Mask is mandatory. There is currently thirteen people waiting to be seen. This establishment should take better precautions to keep staff and patients safe. Covid 19
-
January 2021 by Alaina R.
I visited this location for a suspected broken finger. The desk staff was friendly and I waited for a little over an hour which isn't that outrageous for an urgent care walk in. Once I was seen, I was given an X-ray and then waited for it to be read by another staff member. I was told the X-ray was "a bit suspicious" but that they weren't sure if it was a fracture so they'd send it to the radiologist. About 2 hours after I got home, I got a call saying the radiologist also wasn't sure so they recommended I see a primary care doctor. This is absolutely ridiculous as it can take weeks to get an appointment. I expect an urgent care to be able to properly read an X-ray and treat the injury. Don't come here if you need any prompt care.
