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November 2023 by Krishna
This shop did an amazing job fixing my vehicle. I wholeheartedly recommend this place for accident related car repairs.Service: Body & Trim
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October 2023 by Am I a Mystrey
This shop did an amazing job fixing my vehicle. I wholeheartedly recommend this place for accident related car repairs.Service: Body & Trim
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September 2023 by Tia c
My experience could have been different. I wouldn't not recommend
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August 2023 by Random videos
I was greeted right away by the receptionist. My car was done days before the due date.The car rental never got my info so the car was not ready when I got there and the managers wife dropped me off to pickup the rental! 10/10Service: Body & Trim
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June 2023 by mi ki
Professional,clean. Attention to detail . Cleaned up another shops shotty insurance repair to like new condition. Would definitely recommend and I'm very picky when it comes to paint and body repair after working in the industry. Rest assured you are in good hands
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May 2023 by Mark W
They use quality OEM Parts on my Mitsubishi and that's what I want my car repaired with the original quality parts!
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December 2022 by Michael Oberman
Excellent communication. Repairs were very good. They even let me return my rental to them. Highly recommended.
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December 2022 by Arianna Mossman
If I could give this place a 10000/100 I would. I recently had a accident and my car was messed up and I was able to schedule a drop off time within a week or two from my accident which was amazing since every other place me and my adjuster called they were booked a month or two out. The Front associate Candice I believe or she is a female with Dark hair who is always in the front is wonderful. From the greet, giving me all the information to explaining everything and more. Scott who has been working with me as well is wonderful, He gave me a lot of information about my car, estimate, pricing, etc. Scott always calls me to give me updates on my car which I never had before because some company's will say they will do it and don't but Scott was able to have my completion date for my car on 12/09/2022 or sooner when the estimate completion date was 12/19/2022. That means my car was only in the shop for almost a week or two. Great experience and Great service. Thanks so much to everyone who works for the company. I see your hard work.Service: Painting
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December 2022 by Daryl D.
Excellent service. Progressive Ins approved repair shop. Irene and all the women in the front office were polite and helpful, even when they were busy with multiple customers. Repairs were completed fast and look good. The only small issue is when it's busy with customers coming and going, the entrance/parking is tight.
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December 2022 by Sara Barrelas
The worst experience I’ve ever had at an auto body shop. The staff gave me no updates on my car throughout the whole process. I called everyday for a week and was told I would receive a call back, but never did. I had to get in touch with the owner to finally be told what was going on. Once my car was ready for pick up, I was scolded and laughed at by Irene (a member of their staff). She was incredibly rude and disrespectful. I tried to remain as level headed as possible while still sticking up for myself and letting the owner know this was not right. No one should be treated so poorly. The people lack empathy and professionalism. Once my car was fixed I noticed the button for adjusting my mirrors was broken and the owner told me it was faulty. It worked perfectly fine before coming here but the owner insisted it was a “bad design”. Regardless, it was broken while under their care and the staff should not have argued that it was the fault of me/my car. They ended up fixing it but made it a point to continuously say it was to no fault of their own… I would not recommend this place to anyone in the future. Please do better.
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November 2022 by Sara
The worst experience I’ve ever had at an auto body shop. The staff gave me no updates on my car throughout the whole process. I called everyday for a week and was told I would receive a call back, but never did. I had to get in touch with the owner to finally be told what was going on. Once my car was ready for pick up, I was scolded and laughed at by Irene (a member of their staff). She was incredibly rude and disrespectful. I tried to remain as level headed as possible while still sticking up for myself and letting the owner know this was not right. No one should be treated so poorly. The people lack empathy and professionalism. Once my car was fixed I noticed the button for adjusting my mirrors was broken and the owner told me it was faulty. It worked perfectly fine before coming here but the owner insisted it was a “bad design”. Regardless, it was broken while under their care and the staff should not have argued that it was the fault of me/my car. They ended up fixing it but made it a point to continuously say it was to no fault of their own… I would not recommend this place to anyone in the future. Please do better.
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October 2022 by Miriam F
My son dropped the car off for repairs and was planning to pay out-of-pocket for the repair. They quoted him $3,900 and my son signed that agreement. He was told it would be a few months because the cars going through insurance would be getting done first. Months went by and we received no calls so, my son went down. He was then told that he was misquoted by a person that no longer worked there and that it would now be $4,700 and that it would be done the next week. The next week my son called to check on the status and was told YET AGAIN that they misquoted and that the repairs were closer to $7,000 but, that they would release the car for $5,500. They NEVER ONCE called to ask if it were OK to proceed. I would NEVER have work done here. They, in my opinion, saw a young man and decided to take advantage of him. The whole time saying it isn't fair if they took a loss at all. I have paid out-of-pocket for repairs and I have never had a mechanic not reach out to explain it would be over $1,500 more. VERY UNPROFESSIONAL.
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September 2022 by Lit DM
Very Friendly and helpful. They did a great job with my car and got me back on the road.
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August 2022 by Kathy Lee
My SUV was damaged when I misjudged how much room I had to get around an Amazon truck. Progressive gave me the names of several auto body shops that I refused to use due to poor reviews. A-1 Auto Body was suggested and went with them based on the positive reviews that were posted. I am so glad I did my research and didn't let just anyone do the repairs. My SUV came back to me in perfect condition. The repair took longer than expected, through no fault of the shop. The staff kept me informed of delays due to parts being on backorder. I wasn't made to feel like a bother when calling to get updates. Everyone was pleasant. I would definitely use their services again, just hope I don't have to!Service: Body & Trim
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June 2022 by Kyle Schramm
They did a great job on my 2022 Civic (body work after being a victim of a hit & run just months after getting the car). Beth is fantastic. Thank you for making the entire process easy & stress-free!Services: Body & Trim
