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May 2024 by She Can Fix It
Giving a 3 stars because Mr. Kim gave me back my clothes with large stain marks on them (which were created during the process of dry cleaning) and had the audacity to get angry when I asked for it to be fixed before I took it home, and that I’d even pay extra after already paying first as per company policy. On a second occasion I pick up my clothes and am checking through it to make sure there are no stains and he begins to Yell at me, not talk to like a person, but YELL at me to pay first as I’m holding the cash in my hand about to pay.Mrs. Kim however is great, is always up and about helping customers, working and has great customer service. Even when Mr. Kim starts talking bad about customers in his home language , she doesn’t respond to him. She is the only reason I ever returned to this place . As for Mr. Kim if the job is so stressful ( even though he is sitting down on most occasions i come in there) there should be extra help hired so that composure isn’t lost and customer service is still upheld. I know these are an elderly couple who work here so it is a lot for them to do at their age but only Mrs. Kim is such a great person to work and do business with.
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February 2024 by katherine zawada
I have use Wow tailoring many times now. Anything from a broken zipper to completely altering a suit down a size. They do an excellent job every time. No matter how big or small the job is.
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January 2024 by Mike
Always great service and turnaround.
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November 2023 by Emilea L.
When you drop off the clothes for the service, the staff always inform you of the realistic expectations of when your order will be ready, and they'll keep the deadline on point! I have dropped off the clothes for the dry cleaning a few times, and they usually come back in good shape. Prices are reasonable as well. Highly recommend.
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October 2023 by Janna G.
The whole shop is filthy. It hasn't been cleaned or dusted in a significant amount of time. The fitting room has an accordion door that takes a significant amount of work to open and close. The floor in that room is covered in debris. I took an outfit in for alterations. When I got it back, it had not been done. I gave it back to her. When I retrieved my items, the top had been altered, but the hems in the pants still had chalk marks, and were not hemmed. I decided to take the pants elsewhere to be hemmed, even though I paid her to do it.
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September 2023 by John V.
Came here to get some alterations, dry cleaning, and press. the price for the work is great and matches the quality as I think would make it very affordable for anybody looking to get their clothes cleaned. This is the 3 time I come here and I cannot complaint, fast service, they always greet you and did I mentioned fast service? Will be coming here again for sure. thank you for making my uniform look great!
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May 2023 by Danielle Wood
Excellent service and quick turnaround
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March 2023 by Kelly Tin
Mr & Mrs Kim are the best and nicest customer oriented owners!Quality dry cleaning and tailoring and fast!Close to NAS Pax as well is a plus!SUPPORT THIS SMALL BUSINESS!!
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March 2023 by Leondra Henderson
First time here but had a great experience and comforter came back cleaned and on time.Service: General bedding cleaning
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November 2022 by J San
A torrid and panick filled tale. They didn't finish my fiance's wedding dress, hadn't even started, said come back tomorrow, fine unfortunate but no big deal. We come back the next day they cant find the wedding dress and have to check security cameras after 30 plus minutes they find it. The dress is still not cleaned, come back later today... we did eventually get the wedding dress clean for a "discount" of a crsip $10 bill. We spent more in gas/time going between the venue, house, and cleaners not to mention the stress of losing a wedding dress and not having it done on time is worth way more than that. I wouldn't trust these people with anything of value.
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June 2022 by Kim G.
Took my sons suit to be cleaned for prom and graduation, one day over night $16 great value!!
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October 2021 by Connie Lee
The seamstress did a great job on hemming my slacks. They had been hemmed twice before and she got it right the first time. So I'm happy I found her cleaners. Very talented.
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August 2021 by Matt McOmber
Read the first couple of reviews and figured I would give them a shot. NEVER AGAIN!! Brought in 3 suits and they lost a pair of pants. Called multiple times and all they say is need more time because they may have given them to someone else. Highly inefficient! Could of had a long time customer instead they just lost not only MY business but my recommendation.Service: Alterations
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August 2021 by Nick R.
Used WOW to press my tux and all of the linens for my wedding and they did an amazing job. Everything was ready when promised and pressed and put on hangers so I could easily transport to the venue to set up!
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June 2021 by Judy Campo
They always provide the very best in cleaning and tailoring services.
