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August 2023 by Russet Burbanks
Great place. The man that wears the “Professional Boxer” shirt is awesome.
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November 2022 by Lily J. Noonan
Friendly and fast. However, they don't take FedEx Ground packages any longer but they do take FedEx Express stuff.
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October 2022 by Kelsey Favela
This was the go-to place for shipping. The new owner has since moved to a location that is non conducive and difficult to find. If you are looking to be helped by the friendly gentleman with blue eyes that used to work there (I am horrible with names), please visit the Wildewood location next to DSW. He is an expert and is always incredibly kind and helpful.
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December 2021 by Rigoberto Garcia
If you need a Notary, DO NOT GO HERE!!! Had a 3:30 appointment and he did not show up until 4:10 and didn’t even apologize for being late. The entire time he was on his phone and rushing us, like we were late, because he had to pick up his daughter at 4:30. Very unprofessional. Stay away!!!!
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June 2021 by Chris Earle
So, really pretty angry- minor but annoying. I was returning a small item and the vendor sent me a prepaid Fed Ex label. I called Pac Mail and asked if I could drop it off there with the label. The guy who answered said yes. I asked if I should pack it in my own box and the guy said, "We can put it in a box." I then asked if there was a charge for the box since I have plenty of my own boxes and he said, "No, we won't charge you for the box."Sure enough, I drove 20 minutes to get there, gave the woman at the counter the label and item, she packed it up, and then told me I owed $3.20 for a small, overpriced box. Total bait and switch! I could have dropped this item off anywhere with my own box but I got burned by going to these guys.I understand that small businesses have to make money but honor your verbal commitments instead of nickeling and dimeing customers.
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June 2021 by Amanda Long
They advertise that they ship “anything, anywhere” and “no weight or size limits” (quotes pulled from their website). However, they do have weight limits. Showed up with a bulky item to ship, expecting to do a freight ship (that they also advertise), and was turned away because it weighed too much. Don’t advertise those things if you do have a weight restriction.
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February 2021 by Ronald Benjamin
I must say! Having pakmail here in Lexington park is very convenient and with the customer they have here is amazing. I recommend everyone to go to this location in the park, for there notary and drop shipping needs.
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April 2019 by Joshua Kendrick
I have been using this service since I started by small business. They are very professional and extremely helpful. Highly recommend to anyone.
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April 2019 by T Parker
I've come here a few times before when I get prepaid-return labels for UPS. The man who works here is wonderful! He always helps me get my packages together and never makes me feel rushed, which I greatly appreciate. Today when I came in he was helping a woman re-box a package she was sending out. He even found her a new box to use; And of course, he helped me tape on my label.
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April 2019 by Rick Holcomb
Great place to get expensive items delivered when you aren't available at home.
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March 2019 by Juliet Townsend
Excellent customer service at this location. Very knowledgeable and helpful.
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January 2019 by Cody Graham
I've only ever had prepaid ups labels, but every time I've come here the workers are extremely friendly and helpful. No matter what I bring I've always been in and out within 30 seconds and without paying anything for tape, packing material, or anything. Once there was a line but they saw my prepaid label and just said to leave it on the table and I'm good to go!
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January 2019 by Michael Consalvo
Superior customer service, extremely knowledgeable, fast and curteous!
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January 2019 by David McHenry
Alwaya helpful and friendly
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December 2018 by John Seisman
Sean is great. I had to ship back an unruly pregnancy pillow that did not want to stay in the box. He told me that he would take care of everything and that I didn't have to fool with it anymore. I drive from Mechanicsville now to ship items because I know he will get it done promptly and get it done well.