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July 2024 by Allyson Borger
Outstanding customer service! We were visiting the area on vacation when we ran into a potentially serious vehicle issue and we needed someone to take a look at it just to make sure we could make the 5 hr drive home. We called around to multiple businesses in the area and no one was willing to just take a look at it to give us a diagnosis. J&M agreed to squeeze us in between jobs to take a look on a busy Friday morning! They diagnosed the issue and provided a temporary solution so we could get home safely and didn’t even charge us for their time. Incredibly grateful for people and small businesses like this. If I lived in this area I would only go to J&M! I urge you to consider J&M for your auto repair needs!
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June 2024 by Travis Reep
Joe and his techs are professional, courteous and will educate you on what is going on with your vehicle. I have a SMART Fortwo that is a difficult car to work on due to the small area of front and rear compartments. He is who I trust to get the job done!
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June 2024 by John Newell II
J&M is an awesome company with honest and trustworthy mechanics. I had to get the clutch changed in my VW GTI recently and not only were they the cheapest quote by several hundred dollars but also they were very open about what to expect and didn't give me any surprises. After the work was done there was a small sound that I didn't that wasn't there before so when I mentioned it Joe took it out himself and found the issue no extra charge. These guys care about the customer and go out of their way to make things right. I will definitely be back for any future repairs.
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April 2024 by Kayla Daugherty
Very helpful staff! Will be back for all car needs.
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February 2024 by Seanna Nettles
Great service.
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November 2023 by Carl Moore
Went to J&M for a few minor issues with my car. Mechanic acted irritated and rude. After 8 days the car was fixed and I went to pick it up. I was quoted $900 to fix the 3 issues. Upon arriving at the shop only 2 of the issues was fixed and Mechanic claimed he didn't know how to put on a door side panel. I was still charged the original quote that was for all 3 repairs. Not sure if this Mechanic plays dumb or is actually intelligent and is just scamming people out of there hard earned money. I have my attorney reviewing invoice given to me. However regardless of the route I take from this point I STRONGLY!!!!!!!! Advise any and all to avoid this immoral scamming company at all cost. People there are many well qualified friendly fast and efficient mechanics whom do the work correctly and at decent prices.
P.S
Always take/ask for a invoice of the work performed, parts ordered, etc etc...
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October 2023 by Mint Berry Crunch
Went to J&M for a few minor issues with my car. Mechanic acted irritated and rude. After 8 days the car was fixed and I went to pick it up. I was quoted $900 to fix the 3 issues. Upon arriving at the shop only 2 of the issues was fixed and Mechanic claimed he didn't know how to put on a door side panel. I was still charged the original quote that was for all 3 repairs. Not sure if this Mechanic plays dumb or is actually intelligent and is just scamming people out of there hard earned money. I have my attorney reviewing invoice given to me. However regardless of the route I take from this point I STRONGLY!!!!!!!! Advise any and all to avoid this immoral scamming company at all cost. People there are many well qualified friendly fast and efficient mechanics whom do the work correctly and at decent prices.P.SAlways take/ask for a invoice of the work performed, parts ordered, etc etc...
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October 2023 by Michael Mattingly
Great service by Joe.My wife, her son and I trust J&M with our vehicles. Joe got my vehicle in the next day. He replaced the part I thought was defective and found that my back brakes were due to be replaced. At 65,000 miles it was time.
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September 2023 by Gabe Quinlin
Place is good to go.
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September 2023 by Joseph Young-Summerville
Very good work and the best price out everyone I know and get you in and out I stand by these folks
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September 2023 by Noel Duke
Honest, trust worthy and qualified. What else can you hope for?
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September 2023 by Micah Rupp
Awesome experience! Helped me get my Jeep through safety. Very reasonable and fair pricing. I would give more stars if it were an option!Services: Vehicle Inspection
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July 2023 by Wendy Hall
Fixed my bf's work truck in speedy time. We really appreciated being able to get home for the 4th holiday! Thank you!
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June 2023 by Jeanette Clay
My daughter is in college at St. Mary's. I live in Baltimore. Her car broke down and I found J&M by reading their reviews. I was able to work with them over the phone to get her back on the road. It's all true. Fast, friendly and affordable. I highly recommend.
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June 2023 by Anthony Pilman
It was a bit expensive of an hourly rate of $100 per hour, but it was worth it how fast, professional, and good they were. They put in a new alternator for me in 30 minutes.
