Dollar General is a popular retail store that has received mixed reviews from customers. While some customers have praised the store's employees for their exceptional service and helpfulness, others have expressed frustration with issues such as theft, unactivated gift cards, and store disorganization. One customer highlighted the amazing employee Keith, who went above and beyond to ensure the customer retrieved their forgotten items. Another customer praised the employee Shantay for being a "phenomenal" and "very helpful and supportive" employee. However, a different customer had a negative experience with a cashier who was too busy chatting with friends to properly activate a gift card, leaving the customer's nephew with a "dead card." Despite these mixed experiences, the store is generally described as having "exceptionally polite folks," which may be due to the store's location in a military town. Overall, the reviews suggest that while Dollar General strives to provide a positive customer experience, there is room for improvement in areas such as theft prevention, gift card activation, and store organization.
Dear Manager How much are your Yellow Shopping Carts? Do you count one each night? Maybe start putting the cost of the stolen carts on your windows and consequences! Theft is theft no matter how big or small! And people think you don’t care! Got an email?
September 2024
This is my go-to store, it's convenient for me because it's next door, and prices on most are cheaper
August 2023
I'm Dollar general with shantay she's the employee on-duty she's a phenomenal employee. Very helpful and supportive.
