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September 2024 by Robert
Well now you can't even talk to someone in the pharmacy. This is in the running for worst ever pharmacy. I get a controlled item and they can send the "You cant pick this up yet" text to my wifes phone (because they cant figure out how to put MY number into their system) but they can't make it simple and send a text stating "you can pick this medication up on X date". Shove your recording system in your back orifice. what a pita. DS
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August 2024 by Sarah Fallin
The Great Mills Rd location has never once successfully filled a single one of my prescriptions. Do not have your doctor send prescriptions here. Pick ANY other location.
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August 2024 by Brittany Spell-Durham
Arrived at store on 8/15/24 and Store manager and/or associate locked doors more than 15 minutes ahead of closing. Came to store to purchase medical supplies that other department stores do not provide. Adding to the negative reputation of the area.
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July 2024 by WEN DETTA
DT Service is Ghetto
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June 2024 by Socorro Saldana Velez
The service is terrible, since they give GoodRx coupons and in order to apply you have to get out of line and wait a long time for them to serve you or they simply tell you that if you don't want to wait you have to pay the full cost of the medicine, so why give coupons if the intention is that you get tired of waiting and pay the full cost. It is the worst attention I have ever received.
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May 2024 by T “T” Wisdomfiremoon
Good, clean store.
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February 2024 by alexus fogle
The pharmacist here are rude , they refuse to fill medications and choose to fill them when they want to and it’s unacceptable
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February 2024 by Brett Favor _
They sell out of date orange juice. No bueno.
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December 2023 by Awaken Hebrew Israelite Judea
Supervisor on duty was a African American women, what I endure made me feel like this will be the cause of me going to jail. It took GOD to keep me together!! My son 14 years old type 1 diabetic needed insulin. It was time for his refill, for a year an half he received Admelog brand insulin. This pharmacist tells me not only does his insurance no longer approve the Admelog brand, but he would need to start using the syringe instead of the pen. This was misinformation. Although, the brand changed he was still approved to use the pen. This lady mumble about being hungry, standing on her feet all day and her coffee going cold. This was more important than customer care. I have empathy, and I can see how the pharmacist at times are short staffed, but where is the fire to go the extra miles. Not only did she careless. Her assistant tech closed the gate while I was talking to her. The emergency on call endocrinologist was on the phone with her trying to help too. I told the pharmacist I will drive to Laplata since they close at 11pm. When this devil called Laplata cvs pharmacy she only asked Mr. Ecchi if he had the generic brand with the syringe in stock. Never did she ask if he had the generic brand pen and he did. In dismay, I left and sat in my car and found out what I need to ask for by calling every 24 hour cvs pharmacy. This lady at the NE DC location told me that the generic come in a pen style too. I immediately call Laplata to ask Mr. Ecchi to check for the generic pen and he had it, but it was too late to get it. I was able to retrieve the insulin the next morning.Community, whenever you receive misinformation, inconsideration, lack of job performance call 1800- shopcvs. File a complaint and talk to the agent. I did!! My son life depends on his insulin to live.
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December 2023 by Sean Short
Was mocked by the pharmacist on duty (not the tech, the pharmacist) for not being able to afford a medication that he was actively refusing to use goodrx for. Have not gone back since.
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September 2023 by deborah ford
Luv it
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September 2023 by Erin Carr
often very late to fill meds
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September 2023 by Frank Greenhill
Exhausting
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August 2023 by Blanche Smith
A great place to shop and easy to get there ..
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May 2023 by Herman Fortson
The clerks on the date of 3/20/23 closing shift around 9pm were beyond great. The guy’s name was Winston & the girls name was Meg I believe.They assisted with my purchase because self check out machine malfunctioned. They were very patient & helpful.Sarah provided some of the best customer service ever !!!!!!!Thank you so much she is such an outstanding individual ! ☺️☺️☺️☺️☺️☺️????????4/19/20235:50
