“I wanted to write a kind word for Darius (possibly spelled wrong as I wasn’t there and heard of him over the phone)
This gentleman assisted my mother with a variety of issues today and did so with kindness and patience. I am extremely grateful to him for going above and beyond. I appreciate anyone that takes care of my parents while I’m out of the country.
Keep up the great work, and I hope you get a raise/promotion. You deserve it!”
“This is my home bank location, but I just spoke with an After Hours Assistant named Justin and he was extremely helpful and kind. Although we got disconnected in the middle of our call, I was able to find the email he sent prior and gained access to my account again. I wish I could tell him thank you, as the disconnect was abrupt. So Justin, if you see this, Thank you so much for being so kind and extremely helpful!”