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“This is my home bank location, but I just spoke with an After Hours Assistant named Justin and he was extremely helpful and kind. Although we got disconnected in the middle of our call, I was able to find the email he sent prior and gained access to my account again. I wish I could tell him thank you, as the disconnect was abrupt. So Justin, if you see this, Thank you so much for being so kind and extremely helpful!”
“I was and continue to be impressed with the quality of service this particular PNC branch provides. They work as a team, they are always friendly, and after having a very bad experience with a scam, the situation was handled in a professional and courteous manner. Thank you, PNC!”
“I wanted to write a kind word for Darius (possibly spelled wrong as I wasn’t there and heard of him over the phone)
This gentleman assisted my mother with a variety of issues today and did so with kindness and patience. I am extremely grateful to him for going above and beyond. I appreciate anyone that takes care of my parents while I’m out of the country.
Keep up the great work, and I hope you get a raise/promotion. You deserve it!”
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“Natasha is absolutely wonderful. She provided great customer service and provided good advice for my auto loan. The staff is always friendly and willing to help! This is by far my favorite bank.”