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February 2024 by John Evans
Amateur tow drivers. Do not tip them
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February 2024 by Danny Foley
310 dollars to get a vehicle out after only being held for less than 12 hours is insane. My friends car was removed from his apartment, by this towing company even though he lives in the apartment area. They tried to tell him that it was because his registration was out of date, but then they switched to saying he didn't have the correct parking sticker, even though the new stickers had just been sent out via mail.
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February 2024 by Calvin Harris
I’d give them a zero star if i could. Very unprofessional. They stole two of my guest vehicles and held them overnight to make more money when my leasing term doesn’t specify how visitors violate the apartment parking agreement. I called and one of the drivers hung up on me and the owner called me on a private number so he can continue to talk very unprofessionally. The owner is very obnoxious and will not let you get a word in because they don’t care and only want to hear that you are on the way to pay. They are so use to people just paying them and not challenging their wrong doings. One hundred percent would not recommend for anything! With all these bad reviews this company has, i don’t see how they are still licensed. They false advertise that you can pick up vehicles 24/7 but they aren’t always available and make you wait an egregious amount of time hence false advertising! They say the towing fee is $250 and the holding fee $30 but the very next morning tried to charge my guest $380 a piece? Best thing to do is take the time and sue them because they know honest hard working people don’t have the time or money and thats why they get away with it being so crocked!
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January 2024 by Mary Leach
Ur nothing but a crook taking people's cars & not answering Ur phone so we can get our vehicle back.. U will be reported to the state of MD in regards to the impound laws..
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January 2024 by Joey Poulin
If I could give this place a 0 I definitely would. I understand and respect the laws however when your vehicle is towed with the parking pass visible in the vehicle. How do I know this well the driver took a picture of the pass stating it was towed due to the pass not being visible then hung up on my mother when she called. So now I had to pay 280.00 because I had a parking pass in the vehicle.
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January 2024 by Dax White
TERRIBLE TERRIBLE TERRIBLE, could bot put it any other way. They have zero customer service and are NOT really 24 hours. My roomate had to wait all day to get her car after being demeaned over and over. She told me when she got here earlier, everyone smelled like weed.
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January 2024 by Margaret Breon
First of all I was at a Christmas party and my car was tow for parking near Verizon building they were very unprofessional,rude call them and told me to meet them in the lot to get car me and friends did and then he going to proced by telling me only cash 280. That he was going pick up a car at the sheirff station be back in 15 well 15 minutes turned into 4 and half hours later keep calling went to voicemail and show up he pull in recklessly and he had a attitude if I could rate them I would give the 0 they are the worst towing company ever and not for southern MD people they don't treat people right make you wait for hours not caring that it not will lite area and very unprofessional non caring.
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December 2023 by Elizabeth Pratt
The worst towing company around!..it’s all a scam plus rude and disrespectful workers, it’s very sad how they treat the elderly and then the fake and extra fees they throw in last minute, just dark and evil people all the way around!
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December 2023 by swanzettta mccoy
I'm too pissed to comment
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November 2023 by Taunya Greenwell
First, you can’t anyone on the phone, then they set appointments but don’t show up on time! Don’t let these crooks get your car!!!
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November 2023 by Jazmyn Smith
If I could give 0 stars I would. My guest had a valid parking pass in their vehicle and they STILL towed it and said it would be $280. They then said they don’t do overnight release, it’s 9PM on a Wednesday and some of us have actual work in the morning.Awful, con artist and they deserve to be out of business.
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November 2023 by Christina Hilliard
My truck was hooked up and taken away for about 15 mins before they realized I'm a resident with a valid parking pass. It was witnessed by 2 of my neighbor's who said the front of my truck was rammed into the dog park fence several times during hookup. Ridiculous. I was wondering why my truck was facing a different way than how I parked it- thought I was mistaken & was really confused till I found out it was moved.
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November 2023 by Dack
They took my car out of an apartment complex that I was permitted to be in, and they stole my car before 10:30 and when I picked it up the next morning they charged me for two days. Customer service is a joke. They were hours behind when they said they'd be at the lot to get my car out. Rude, condescending, and overall terrible people to deal with. Never use them if you can help it, go ANYWHERE ELSE.
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November 2023 by Trevor Brown
Very Professional and Courteous
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November 2023 by Valentina Imokhai
Devilish peopleThey towed my car on a Saturday night and they’re definitely not opened 24 hoursLies written all over their websiteThe people that work there have no emotionsHopefully you’ll never have to deal with them
