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March 2024 by Cierra Hall
Tay the pharmacist is the absolute worst. Very rude. Won’t come here again
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March 2024 by Laura Buckler
If I could give a zero stars I would!! I had the rudest experience with the cashier in the pharmacy at this store. I was in line at the pharmacy to get cold medicine. While checking out the customer in front of me she told me the pharmacy was now closed for lunch and that I could not get my cold medicine until they opened back up in an hour. Worst customer service… I will be going to Walgreens!
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January 2024 by Adrianna Rodriguez
Gave me expired medication. Ask to speak to a pharmacist and he was very rude and dismissive. Asked me to return the medication with no other options. If possible, go to another Rx.
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January 2024 by rob pyle
Just wanted to inform your mgmt team that Deasia in the pharmacy is very kind and does a great job and has great people skills.Happy New year.
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October 2023 by Daisy Reed
This pharmacy is awful! The chief pharmacist Debra is completely aware of how rude and ill trained the staff (Kim) is so it’s no use taking it up the chain of command. The pharmacy techs are combative, aggressive, ill trained and act like they’re doing you a favor when doing their job. I will not set foot in this pharmacy again. Hopefully CVS will make the changes necessary. Clearly they have a problem at this location.
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October 2023 by Angela M
Went to urgent care. I called on the way to cvs to make sure cvs recieved my perscription. The female was very rude, and literally hung up on me before I could ask how long it would be before it's ready. Showed up, all pharmacy staff had their badges turned backwards so you couldn't see their names. Gave my ID , girl says "it's not ready and won't be come back tomarrow". The entire time I was in line she was staring me down and giving me dirty looks. The medicine I needed is very important and I have a swollen lymph note in the back of my neck.. I freaked out all day, got sick in urgent care had a full on panic attack. I spoke to a manager, but she was just a shift and all she could say was "I'm sorry about that experience". I don't use cvs normally because all of them are horrible. . But because of other places I had to go I decided to use them. I will never go back.
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October 2023 by Steve Morgan
Thay are rood. Don't have meds I need and can't tell me when thay will have them . Than told me to use another pharmacy if I don't like them. It's been two weeks was told Sunday my med would be ready by 6pm Monday it's Tuesday and still no med and thay got rood with me again so I gess my blood sugar will just stay high because thay doesn't care about anyone but themselves
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August 2023 by Mr. Adams
This pharmacy is awful. No communication with the health care provider whatsoever. When you try to exercise due diligence they won’t provide any useful information until the Rx is filled, even if they’re out of the medication you need! Walgreens puts these clowns to shame. Save yourself a headache and drive over to Walgreens in Charlotte Hall, they’re far more helpful and informative. The stack of 1-star reviews below should have been an indicator that this pharmacy is run poorly.
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June 2023 by J Fletch
this is the worst pharmacy!I have to be the communication between my dr and the pharmacy all the time.I have a prescription in process for a week..so I called, and I'm told my insurance will not cover??I just had surgery.I should not have to chase medicine.no one from the pharmacy contacted me or my doctor about this medicine.had I not called, I would have kept seeing that it is in process. even the automatic system only tells me it's in process.this happens way too often.when I could not get one medication filled, I checked the website that says... can't get your prescription refilled? call the pharmacy so we can point you in the right direction.. the pharmacy told me.. this CVS does not do that.REALLY?Your staff needs more training!
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April 2023 by Cat Mei Ling
Store itself is fine, well stocked and clean. My issue is with the pharmacy. Theyre always out of stock of my medications and I have to go long periods of time before I can get my refills and end up running out before it's filled. Also calling on the phone has you go through this annoying menu which I understand but the ai doesn't register half of what you say so you have to say the same thing 10x before it says ok let me connect you to the pharmacy
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February 2023 by J. B.
Worlds worst and least friendly pharmacy and pharmacists. Triple check your meds for errors a d don't expect customer service. take your prescriptions literally anywhere else.
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February 2023 by Ryan Hook
Drive thru is ridiculously slow. It should be no more than 1 minute per car. Faster than fast food drive thru. If your prescription wasn't call in, go park or come back later.
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December 2022 by William McCarthy
I am giving you the date and time as I forgot the persons name.. It was Friday Dec 16 around 3-4p at the Leonardtown CVS. I was checking out and had purchased a heavy case of water with a few other items. The young lady up front offered to take my purchases out to my car and assist me with loading the items. I am an elderly person so assistance was greatly appreciated. Yet, I did not have to ask for assistance, this young lady identified an opportunity to assist another person who needed help and acted without being asked and also with cheerful attitude. She went above and beyond. Thank you and if we had more thoughtful compassionate people as this young lady, I think your star rating would be higher and the world a better place. Hopefully you can identify this person and acknowledge her good works.
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October 2022 by Elaine Todoroki
I absolutely love the employees, so sweet, kind and amazing and always go above and beyond
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July 2022 by Keith Lay
The pharmacy states on their website and on the phone recording that they open Monday-Friday at 7 am. That is a lie for the day I needed a prescription filled. And according to other reviews, tardiness and lateness is a regular occurrence at this location. Either the pharmacist needs to get out the bed earlier to be at work at the designated advertised time or the store manager needs to change both the phone recording and web site to correctly post the times of operation. It makes the consumer wonder if the pharmacist cannot even realize the difference between 7 am and 8 am, that they may not know numbers correctly when distributing the doctor prescribe amount of medications for the patient and customer. Bottom line…I have found another drug store that I can depend upon. And I suggest others do likewise.