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Serbisio lento pésimo
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March 2024 by Asya Melkonyan
Super fast and courteous service. Nice quiet atmosphere. not sure why older reviews are so negative but I had a very pleasant first impression of this branch.
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March 2024 by Kris
Horrible wait time and people who work here don’t care about you, your time, or your money
This location single handedly is the reason why I will be closing my Wells Fargo account
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March 2024 by Mukta K.
Worst branch I have ever been to. Lines are out the door . No one takes responsibility for helping any customers. Business clients hold the line with all this cash deposits. Tellers are too slow.
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February 2024 by YOLANDA GONZALEZ AGUILAR
What a bad service, very racist, just because I didn't speak English, he didn't help me, I wanted an appointment to open an account, account bad service racist The person at the office did not want to assist me because of my language or because I gave her a translator
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September 2023 by Tlv V.
This branch is totally the pits for customer service. It needs to be shut down or restaffed. I came in to open "another account" and was told to schedule an appointment per covid policy. There is no covid now. There is nothing online or in the branch that states one must do this and why would you. The young girl takes my name and dob standing up with a tablet and says we'll try to fit you in. I left after 17 minutes with allegedly 5 customer service reps or whatever you want to call them. When I left without opening the new account the girl and two others were standing over a computer talking to one another. Finally what appeared to be the senior or supervisor took someone from this girl in her office. The older woman was still helping someone. There was no line and one person at the cashier. This is service. I am definitely switching my business. Wells Fargo wonder's why people prefer other banks over them. Never again!
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August 2023 by Gary H.
They pay very low if not nothing interest to your savings, and offer poor services. I went to Wells Fargo branch at Laurel, MD today to open a checking account as advertised, with cash bonus. I already have two existing accounts with virtually no interest paid, so hope get something with a new account with direct deposit for cash reward (still no interest to hope). A lady in the corner office came to tell us that we must make an appointment to do it. Answering my inquiries, she appeared cranky and said: "you can read our product descriptions, everything is clear there!" It sounds ridiculous that they put ads everywhere to recruit customers yet when you responded to it on their door, they refuse to serve!
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August 2023 by S. L. Johnson
Have only 1 teller and her customer service is terrible as she is low key rude. She needs to be properly trained on customer service and how to conduct basic bank transactions. Service is extremely slow even when another employee actually decides to help opposed to watching the line grow long from their office windows.
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August 2023 by Bob M.
Nasty employees. They look at you like they want you to just go away. Only one person taking customers, another lady just standing there and saying go to the next line. Pretty bad considering they took out the only ATM that was within 5 miles of me, forcing me to this uncivil, disgusting branch. The really unfortunate thing is I will have to find another branch EVEN FARTHER away in order to close my account. Goodbye WF, me and my 6 figures are going elsewhere.
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August 2023 by S Johnson
Have only 1 teller and her customer service is terrible as she is low key rude. She needs to be properly trained on customer service and how to conduct basic bank transactions. Service is extremely slow even when another employee actually decides to help opposed to watching the line grow long from their office windows.
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July 2023 by BETTY PAINTSIL
Not a friendly environment towards customers
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July 2023 by mirtha castro
Terrible service
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July 2023 by Walter Hernández
Very bad service, they have 6 windows, a line of around 15 people and only one banker.
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May 2023 by Darryll Cooner
Extremely time consuming for any transaction. Two tellers in the five available teller windows with poor customer service.
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May 2023 by William V.
This the worst bank in this area the lane is terrible it take 1:35 for me to pass to the cashier, that is why I do not recommend it !!
