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“Best BANKING EXPERIENCE I HAVE HAD IN LIFE…… THANK YOU ROY….
First I take pride in teaching the younger children in my family about banking, credit and how to manage both. The Associate Roy really educated my Daughter today on the entire process. He gave detailed instructions ans explanations while providing excellent advice and guidance throughout the process. The only complaint I have is why NAVY FEDERAL has handcuffs on this Guy he should be a trainer or part of management because I never felt more comfortable giving my money to anyone in my life.”
“My sister has access to the pool. I was a guest. Very nice community. They have 3 or 4 pools that children and families can occupy. There are beach chairs and tables.”
“Thank you for your great CD rates, for the convenient Laurel location, and for participating in the useful shared branch service with my other credit union. But mostly, thank you for the great service I receive at your Gorman Road office. I am especially thankful for Miriam S. Everyone is polite and efficient, but Miriam really stands out!! That's what keeps customers coming back.”
“These folks are so professional they work very well together. They really reflect Woodforest Bank in such a positive light. They all should be promoted as regional supervisors in some compactly because others really need to be able to see an emulate such high level of professionalism demonstrated daily. Victor”
“Thank you Ebony Fleming for your help!!
She was very determine to help me get my info straight, Alexander Canas from laurel location was also helpful thank you Pnc employees I give PNC more than five stars cause these two people went above and beyond thier customer service”
“Dorett was so sweet and patient as I was filling out a form for something I've never done before. She was working the drive-thru window and helped us even though we were inside since it was getting busy in there.”
“Excellent service, friendly and professional people, in addition to being a bank with a lot of security for customer accounts.Express General Construction LLCCommitted to excellence”
“I appreciate the staff at this Truist location. I just completed a transaction with Ms Khan, and she was polite and professional. The other associates seemed friendly as well.”
Open 24 hours
1009 Fairlawn Ave, Laurel
Banks
Closed
207 Bowie Rd, Laurel
Banks
“I’ve never had a bad experience coming into this branch. I only have excellent experiences every time I come to this location. Personally out of the M&T locations I’ve been too, this one is my absolute favorite. Damari is extremely professional, knowledgeable about the products and services. The staff is professional. They are busy considering they do have several businesses in the area that do come in. But I never had to wait more than 20 minutes to be attended by a Teller or a banker.”
“Great experience, Aaron is very professional, knowledgeable and pleasant to work with. I was able to get what I wanted done in a timely manner & expand my relationship with Chase thanks to Aaron.”
“THE NEW CHASE BANK LAUREL MD LOCATION IS AWESOME! I TRULY ENJOYED MY EXPERIENCE WITH LUANA TODAY 10/14/2021. LUANA ANSWERED MY CALL EXACTLY 1 MINUTE TO CLOSING. SHE IS AN EXCEPTIONAL, COMPASSIONATE, GENUINELY EMPATHETIC AND PATIENT PERSON. I MYSELF HAVE WORKED IN CUSTOMER SERVICE DEPARTMENTS VIA TELEPHONE FOR QUITE SOME TIME NOW, AND I COULD HEAR HER QUALITIES IN HER VOICE IMMEDIATELY! SHE INFORMED ME THAT THIS LOCATION HAS BEEN OPEN FOR JUST 2 WEEKS. HER SKILLSET IS INTRINSIC MEANING SHE IS NATURALLY INCLINED AND MORE THAN CAPABLE OF HANDLING THE COMPLEXITIES OF A CONFUSED CUSTOMER JUST NEEDING A SENSE OF DIRECTION AND CLARIFICATION ABOUT A NEWLY OPENED ACCOUNT. IN ADDITION, I SPOKE WITH BANKER MR. SEAN CLARK FIRST ACTUALLY. HE CALLED ME TO WELCOME ME TO CHASE BANK AS A CUSTOMER AND ANSWERED ALL OF MY PRELIMINARY QUESTIONS WITH EASE AND CONFIDENCE, JUST LIKE LUANA. ANY EMPLOYEE WILLING TO ANSWER A CALL OF DESPERATION DUE TO PERSONAL CIRCUMSTANCE OF TIME DEADLINES, SUCH AS MY SITUATION, DESERVES TO BE A FUTURE LEADER IN THE INDUSTRY OF BANKING BECAUSE MONEY IS A SERIOUS SUBJECT, AND LUANA, AS WELL AS SEAN CLARK, GAVE ME A SENSE OF THEIR LEVEL OF INTEGRITY AND I SENSED TRUSTWORTHINESS FROM LUANA ESPECIALLY UPON PROVIDING HER A FEW QUALIFIED INTIMATE DETAILS OF MY ACCOUNT WITH EASE. I'M USUALLY NOT COMFORTABLE WITH BANKERS, BUT I GIVE LUANA 500 STARS AS WELL AS CHASE BANK (LAUREL MD) AN OUTSTANDING REVIEW. LETS START BEING HONEST AND REFRAIN FROM BASHING ON THESE REVIEWS OUT OF PURE FRUSTRATION. PEOPLE LIKE LUANA ARE FULL OF VIRTUE AND EXCELLENCE, SO WHEN I SEE THESE DISGUSTING REVIEWS ALL OVER IN GENERAL...JUST KNOW THAT, I KNOW ITS DEFINITELY NOT LUANA OR SEAN CLARK AT ALL! THANK YOU CHASE BANK.”
“Hello Hunny Bees ?? ? ??✨ it's your girl Hunny with a review of another business.
So y'know I am the owner of a Luxury Natural Haircare Salon. It's been a long road. Anywho! I came to BOA ? to take care of some business for my business, minding my business and I had the best experience with Tabassum. She is a business specialist. She sighted that my business account wasn't opened correctly during the pandemic because it was opened with my SSN and not my EIN. Then my articles had the wrong name on it. ? Needless to say I was a hot mess!! But Tabassum was knowledgeable, patient and Kind ?. It took me a whole week to get it together and when I returned she GOT ME ALL the way together ???. She was able to fix my account and we opened some more accounts. The girl knows her stuff!! She's on fire ??. Anywho head on over to BOA ask for Tabassum tell her Hunny sent you ???”
“Wanted to share an experience that has finally been resolved. Granted, I have had very little success each time I call one of the area branches, but fortunately this time Mr Issa picked up the phone. He is the branch manager in Laurel and is the only one who was able to address my issue. As busy as he is, he was able to follow up with Citi Corporate and research my issue of the bonus hitting my account. Kudos to you, sir.”
“Just seeing these low reviews! Who are these people? 5 Star Bank for sure!! My son and I have been with this bank for years and years. The staff is "always" kind, courteous and patient. Friendly with my son who has challenges. The business is accurate, no mistakes so far.Those negative reviews may indicate rare situations that I personally have "never" witnessed or experienced. So don't give them much weight at all! Come see for yourself.This a 5 star bank! Hope other customers will step forward and share their "positive" experiences as I did here! CHEERS FOR THIS LAUREL SUNTRUST (or Truist I think they're called now). They are great!”
“Wanted to share an experience that has finally been resolved. Granted, I have had very little success each time I call one of the area branches, but fortunately this time Mr Issa picked up the phone. He is the branch manager in Laurel and is the only one who was able to address my issue. As busy as he is, he was able to follow up with Citi Corporate and research my issue of the bonus hitting my account. Kudos to you, sir.”
“Got here a little early at 8:30am before the drive - in teller opened. Its a smaller bank and parking lot but I love that they have this drive up option. There's two lanes in the back. Teller this morning was very friendly and acknowledged my presence, while she helped another customer. It only took 5 mins to get what I needed done. I definitely recommend this branch.”
“I just want to thank the staff at the bank for allowing me the opportunity to make the withdrawal needed my own branch and Home would not treat me so well. So thank you again”
“My father became a member in the 70s or 80s. I became a member when I went to college. My first credit card was through TFCU - my limit was $500; it was considered a student credit card. I however banked with other financial institutions because there weren’t many TFCU branches near me. Eventually, I became disappointed with my banking institution & decided to bank with TFCU & use their products/services i.e. First time buyer - home & car loan. TCFU informed me about a class for First time home buyers. The class was very informative & helpful with discussions about credit scores. Their process of applying for loans goes rather smoothly. I’ve always had positive experiences with all of the branches & today (10/7/2023) was no different. I went into the branch for to take care of three things - turned out to be four things & i was assisted by Angelo Pimentel. He was pleasant, professional & took care of all matters with patience. Overall, I’m very pleased with TFCU.”
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“I have used APL for multiple loans and I have never had any problems. The transactions are quick and easy. Laura is great to work with! Top tier service all around!”