“The store manger was Amazing! Very quick and efficient! Even tried to get me in earlier to get the process done quicker ! Love her energy! Ask for Rachel ❤️ . Will be a future customer again !”
“Brandi the property manager at the Bowie street location in Laurel was awesome. She really was professional and accommodating with my storage move in! Please don't go anywhere else for storage except Bowie! Thanks Brandi!”
“Shy is the most experience and lady about Public storage. She has a good knowledge of this job. Whatever issue you bring to her she will definitely settle it without strength, and u wi be okay. We all appreciate her good job. She is so wonderful.”
“Just want to thank Brittany for helping me pick out my unit and made me happy and feel at home. This place smells great and looks great. you can tell she works hard. Thank you again Brittany”
“The staff at Route 1 Self Storage in Laurel MD is simply wonderful. They are patient and very friendly. I would recommend anyone to this storage facility simply based off of the customer service from their front desk staff!”
“Martha was great. Her customer service e was exceptional and a credit to Publc Storage while working alone on a Saturday when it got very busy. She deserves a 10 star rating.”
“Quentin has consistently provided outstanding support every time I’ve needed assistance. Whether it's answering questions or addressing any concerns, he is always reliable, knowledgeable, and genuinely cares about providing the best service possible. His ongoing support has made my experience here truly exceptional. Highly recommend!”
“From the quote process, to the move, the team at Metropolitan were professional and an absolute pleasure to work with. Jamier and Alex did a fabulous job loading and unloading, they are extremely hard working and accommodating in every way. I have been involved in a lot of moves and recommend Metropolitan moving highly.”
“I have been a customer for about three years in a different location. I called in the Fort Meade location due to my parents needing storage soon. I wanted to do online but my parents believe in talking with a person is best. Maurice took his time to explain all the units available and answered all of the questions they had, despite them asking him the same questions over. He was patient and kind. I was a little hesitant of my parents using public storage due to the level of unprofessional behavior from other locations but Maurice ensured my parents experience was different from mines.”
“Excellent service,attitude,and rates, 8707 Cherry lane Quentin the manager really knows his business, I would readily recommend anyone to do business at this location.”
“Excellent experience... great customer support and assistance. My third time back with this company and i am very pleased. Quick check in and very clean storage element. Highly recommend!”
“The manager John runs a "tight ship". I liked the customer service and the way the place is kept up. From a security standpoint it's also nice that it's not accessible on all sides by foot traffic.”
“The best U-Haul rental experience I have ever had!! I strongly recommend this place!! The check-in was very smooth and professional. We got our truck, and it was nice and clean. He explained everything to us and helped us connect the trailer. We had to come back multiple times, and each time he was so patient with us and helped us solve our problems. I really really appreciate all his help!! Wonderful experience!!”
9:30AM - 6PM
13303 Baltimore Ave, Laurel“Had my storage for about a year. Clean facilities. I didn't see rodent droppings so that's a plus. It's a little older facilities but secure and clean. Anwar and Mr. Lee were good.”
“Outstanding! I went for an unscheduled pre-check and Jerome checked my F150 and Jerome spent time using the system ensuring it would pull a Dolly with a Corolla on it and how it all worked. He put a quote in the system for me and they'll ensure everything is setup on their lot before I take off for the west coast.”
“I had a trail hitch installed on my Toyota Rav 4 this week and it went better than expected from some of the negative comments. I was able to sign up on line and add all the options and an install date. The day before my hitch install I received a call just to verify the time. I dropped the SUV off and a few hours later got a call saying it was done. The hitch looks great. When I went to pick up my SUV the clerk was super friendly and handed me the keys. No paperwork since I had done everything on line. This was my 3rd time over the years using their trail hitch service and each time I was very satisfied !”
“Jason is awesome! This is my first time leasing a storage unit, he was kind, patient, and answered all of my questions. Great experience, would definitely recommend!”