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February 2024 by Crissy Nelson
Nice place, great staff love it
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February 2024 by Brebre M.
I went int on February 5th to make a return because the items I purchased didn't not fit or I did not want them again. The employee told me that it would have to be tire credit . This makes no sense to me I purchased the the items and brought them back with in time and with the receipt the reasoning they gave for not being able to return my money was that the it was supposed to be returned within 30 days but it was it. When it come a to receipt returns with ID it makes no sense to me why a full return was unable to occur. This was highly inaccurate and inconvenient to me. I do not recomens they are highly unresponsive what ask direct questions about their policy
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January 2024 by Kim Fuentes-Lehtonen
I will never step foot in this Ross again.When we came up to the cashier, she said they didn't have any bags. I asked if we could use any bags and they said no. The cashier said we could take our carts out to the car, but as soon as I tried I was stopped by multiple employees saying it's against store policy. So, I had to carry all of my items to my car. They didn't offer any assistance or provide another solution.Don't come to this Ross unless you brought your own bags.
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January 2024 by Steve Funmilayo
A very good place for clothing shopping.
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January 2024 by José luis Zaragoza
Excellent
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January 2024 by Sandie K
No much good stuff
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December 2023 by Kimber V.
I was not in this store very long. I kinda breezed through because I wasn't looking for anything in particular when these pretty pink and green shoes caught my eye. I really like the shoes and I didn't know that North Face made tennis shoes.
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December 2023 by Angela Estrada
This store is very good, but above all the manager they have at night (I think his name is Brooks) is attentive, willing and friendly. Always look for how to solve a situation and help the client (I wish everyone were like him).
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November 2023 by Drew Walter
This store is a disaster! Clothes sizes are all mixed together. Cashiers are doing the best that they can, but obviously there aren't enough of them. Today, they were out of bags! I was offered the opportunity to purchase a reusable bag for .99 cents. To carry my $150 worth of items purchased to my car. I declined, and instead I balled everything up in my arms and carried them that way. LOL! You can see the place is poorly managed from top to bottom. If you want to see how a store should be run, just go to the Marshall's down the street. That place is immaculate!
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November 2023 by Marva Moore
This Laurel, MD Ross has the dirtiest dressing rooms ever. It makes you feel uncomfortable...when trying on clothing....Then too add insult to injury...I selected 2 shirts and couldn't purchase them because their system was down and only took cash...SMDH?
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September 2023 by hridya suresh
I visited this store on 08/24 and had bitter experience with one of the store employee ( woman) standing in front of the fitting room . She was so aggressive and showing attitude on others for everything .
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July 2023 by Matthew U.
With this being in the same shopping plaza as other stores I was visiting, I figured I'd give it a gander. Why not, who knows what you might find in one of these type of stores. I made my way in and felt like I had already had visited this store. What I mean by that is that it is basically set up like all other Ross stores you come across. Like many others, the stock all depends on what is available and they have purchased for resale. I honestly do not remember what I picked up in here, but most likely it was an item for my new place. I didn't really put much thought into it and just made my way through the store mindlessly. This place will most likely not get a revisit seeing that it was truly forgettable.
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July 2023 by ONUWA M. AKWARA
Needs to open more cash register, especially on weekends. The average wait time was 22 minutes.Clarissa, my cashier, was helpful with my purchase.
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July 2023 by Chris Masterson
Long lines in the store, manager and extra employees standing around. No one is managing the return lines...This store has the worst cashiers of all time!!! Go to the Columbia location instead.
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July 2023 by Abdulai Bah (ibenzawla)
Slowest checkout I have seen for a while. No sense of urgency. Very long checkout line and staff didn't seem to care. Lady at returns was super slow and chatting around but still let returns use the checkout lines even though we've been waiting for a long time.
