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May 2024 by Regina Smith
3 years of greatness
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April 2024 by Mishaun Drayton
The staff is always friendly and professional.
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April 2024 by Marie Quillin
Data in grooming is fabulous.
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April 2024 by Tesa Espeut
This was Junie’s second visit and he seems to be comfortable with his groomer.I actually request Brittany and will continue. She’s AWESOME!!
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March 2024 by Charmayne Lynn
Great experience and wonderful staff
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March 2024 by Mary Anne Beauchamp
Jenger, our groomer at Laurel, MD Petco, does a fantastic job on our dog Que. I have recommended her to some of our friends.
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February 2024 by Rob Faria
Everyone is friendly
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January 2024 by Nana Kwame
A bunch of jokers. Booked an appointment for Dec 8 at 8am FOR ANY GROOMER. Got there at 8am with 3 other owners waiting. An employee arrived late at 8:05am, then proceeds to check us in and informs some of us that we will have to reschedule because our groomers are sick. I am highly frustrated due to the fact that I had to take time out of my hectic schedule to be told once I arrived that my groomer is sick. I feel that this is extremely unprofessional and inconsiderate not to be made aware that my groomer was out but furthermore I SCHEDULED FOR ANY GROOMER AND MY GROOMER IS SICK???? What a joke!!!!! Never booking here again!!!!
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December 2023 by Melissa M.
I can't believe how bad my dogs haircut looks! I came in requesting bath/facial trim only wanting to leave her body length as is for winter. After agreeing with the groomer (I believe her name was Brittany) that she had a couple matted spots on her leg and UNDER her ear I gave her approval to remove those matted areas only with agreed upon length. The groomer stated if anything changed she would call me. With no call I came back to my dog completely shaved EVERYWHERE! Ears completely shaved, whole body shaved just everything! I hardly leave reviews but I'm very unhappy! She was cut so low I had to cancel a picture I had set up for her due to her outfit no longer fitting. Not even enough hair was left on her head for her bow to fit anymore. I came to petco to get her prepped for her pics only to cancel the session due to such a horrible job!
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November 2023 by Kelley Barnes
If I could, I'd give a minus 5 stars. I brought my Yorkshire terrier to the salon for grooming. The grooming included a bath and haircut. When I arrived to pick him up, he looked like a chihuahua, and I expressed this to the groomer. I'm furious. When dropping him off, I specifically told the young woman to only take enough off to give him a shapelier cut. Only take a little since I was bringing him back on December 19th. I even went as far as providing a picture of what I expected. My dog looks NOTHING like a Yorkshire terrier!!!!! I'm not sure why she cut his hair so low! Grooming does not equate to simply cutting the dog's hair as low as possible. I'm really floored. My dog is a part of this family and to have it treated so poorly is deeply hurtful and concerning. In addition, it's getting colder and for a small animal, this is more than a short haircut. I now must mitigate issues that otherwise would not have been prevalent. This makes me sad and tearful every time I look at him as this cannot be fixed. Please retrain your groomers and/or ensure you hire proven ones. I'd hate to have anyone else have this type of experience.
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November 2023 by Melinda Ittenbach
Sara was very knowledgeable about Keeshond grooming and did a fantastic job grooming my elderly dog. Sara was very enthusiastic and was eager to groom my dog again, which doesn't happen very often.She is awesome ?
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November 2023 by Kelley B.
If I could give a minus 5-star rating, I would. I brought my Yorkshire terrier to the salon for grooming. The grooming included a bath and haircut. When I arrived to pick him up, he looked like a chihuahua, and I expressed this to the groomer. I'm furious. When dropping him off, I specifically told the young woman to only take enough off to give him a shapelier cut. Only take a little since I was bringing him back on December 19th. I even went as far as providing a picture of what I expected. My dog looks NOTHING like a Yorkshire terrier!!!!! I'm not sure why she cut his hair so low! Grooming does not equate to simply cutting the dog's hair as low as possible. I'm really floored. My dog is a part of this family and to have him treated so poorly is deeply hurtful and concerning. In addition, it's getting colder and for a small animal, this is more than a short haircut. I now must mitigate issues that otherwise would not have been prevalent. This makes me sad and tearful every time I look at him as this cannot be fixed. What's even more egregious is that I had to pay before I could pick my doggy up from the salon and even gave the young woman a tip! I've reached out to PETCO and provided all the information I've provided hear and hopefully they respond with more than an automated email. I guess time will tell. I'm so devastated. :-( PETCO, please retrain your groomers and/or ensure you hire proven ones. I'd hate to have anyone else have this type of experience. I've provided before and after pics as well as the pic I asked the groomer to reference.
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November 2023 by sharonda mckinney
I have twopuppies poodle and cane corso . There first visit . Jenger was great . We will be returning .
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November 2023 by Melody Garrett
Sara is awesome and always gets my dog done even though he is a handful ❤️
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October 2023 by * “RedGingerRoot” *
I have taken my dogs to Petco for years for grooming. We have been to many locations around the U.S. due to being military. I loved the experience that my very first dog had when I took her. That was in Utah, we’ve had good and okay services since then at off the other locations we have gone to until yesterday. I dropped off my puppy yesterday afternoon for his appointment and the groomer asked me specifically what I wanted do. I told her and had specifically said nothing off the tail of the back of the legs because he has been fans and I didn’t want his hair there. My husband picked up the puppy for me and when I got home I was in complete disbelief. all his fans had been off of his tails, back of his legs.I only wanted the hair around his ears and feet trimmed. He basically looks like he received a puppy cut, which was not at all what I had asked for. His previous appointment was his first and they did everything I had asked, except for trimming the hair around the ears. Since his coloring, wavy fur and fans are what attracted me to him, I wanted to keep that look. His fur now doesn’t have the Golden Retriever fans and I’m very upset by this. Not to mention, even though he’s 20lbs, I’m getting charged as if he is the same size as our 70lb dog and the puppy won’t ever get to that size. He’s not supposed to get more than 30lbs once fully grown.I will definitely be taking my neighbors recommendation of the in home groomer they use that comes to them from now to avoid this from happening again.
