Ourisman Automotive Group is recognized for its incredible service and outstanding customer care. Customers have praised the team for their professionalism and transparency, particularly when addressing vehicle issues. Whether it’s a simple service or a more complex repair, the knowledgeable mechanics provide clear explanations about problems and solutions, ensuring that prices are understandable. The staff is described as trained, respectful, and willing to assist all customers, including those who may not speak English fluently. Notable mentions include a salesman who is dedicated and patient, making the buying experience hassle-free. Overall, Ourisman Automotive Group is highly recommended for anyone in need of reliable automotive services and support.
My service manager, Julie Pavelka, was awesome. She answered all of my questions, kept me abreast on my service progress, helped me to navigate my diagnostic ratings and ensured that I had transportation to and from my home during my car service. I highly recommend her services if you need Nissan car repairs/services.
May 2025
Fabulous dealerships, trained to approach customers with the upmost respect, cause they're aware that clients are their business, without us, they're nothing. My only issue was the pushing salesman: they're wired to win your trust and business. Enjoy searching.
February 2025
I was in the parts dept. I didn't get the guy who helped me, name, but he was very friendly/helpful. The only reason i didn't give 5 stars is because their prices were higher than other locations
