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February 2021 by Toria Armwood
Amazing, just absolutely amazing!! they were on time, they were detailed and detail oriented, they make and use their own products. they gave me a choice of product which i thought was really thoughtful because I'm allergic to everything. They were aromatherapeutic an left my home smelling glorious!!! we definitely signed up for biweekly service. HIGHLY recommended
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February 2021 by Brittney McCullum
Really good service! very friendly, didn't miss a spot! my home looks great an smells wonderful. definitely recommended. tip: get home scenting package, you won't regret it
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February 2021 by phillip umstead
I used nice n neat when i was moving out they had my apartment cleaner than when I first moved in, so professional and really good hearted people that are all about going that extra mile for the customer.
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May 2020 by Melanie B.
One word. Don't. I trusted way to easily. Paid upfront only to find that the job completed did not in any way, shape, or form, meet expectations. Rooms left completely untouched. Completely. If you choose to do business, I suggest highly that you inspect immediately and thoroughly after the work is completed. I got scammed and had to re-clean entire house- took 6 hours. I asked for a partial refund, none offered. A re-clean was offered, however. Too late. I had already done some of the work. Very, very disappointed. UPDATE: Unfortunately, after writing my initial review, instead of accepting responsibility for a job poorly done, The owner of the business got defensive and outright angry. Whether right or wrong, a good business person, at least in public, shows a good face- you know the old adage, the customer is always right? Spiraling down to such a level is distasteful, unprofessional, and unfortunate. Facts are facts. What a shame. A simple reply would be that she was sorry that I had a bad experience and that she hopes that she would get the opportunity to work with me in the future. Done. This shows, again, the lack of professionalism with the owner. Buyer beware.
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May 2020 by Aissatou D.
She did an awesome job! . The house was spotless and clean. I will definitely be using her services again.
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April 2020 by Jean M.
Hired Brittney and Michael for a moveout cleaning. Awesome job -- tipped them 60 percent! To me they undercharged for how hard they worked. Michael saved my landlord's carpeting. Truly amazing. The landlord will not have to replace it. Brittney meticulously cleaned all of the shelves, refrigerator, blinds, etc., etc. She also did an excellent job, especially considering how the place was when I presented it to them. Totally recommend Brittney's company. Put her cards all over the building as I was moving. Also Brittney responded much, much faster than any of the competition. We were chatting away hours before anyone else responded. In addition they were really nice people.
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March 2020 by Dawn A.
Where do I begin and END?!? One word = AVOID! Found this company, via yelp and communicated (EFFECTIVELY) with them that I needed my rental cleaned and carpets CLEANED. The owner (I assume) Brittany M., was quick to respond and we discussed my needs. She quoted me a price, switched additional communication to gmail, sent me an invoice, I paid the invoice (RED flag), and then reviewed everything - only to realize it did NOT cover what I asked. I normally don't pay for services in advance, taking my credit card information is how MOST legitimate business work, but... I didn't even follow my OWN/Logical rule(s). As a professional, I reached out to Brittany M. and inquired about the discrepancy. She indicated that the quote did NOT include carpet cleaning and "I'd you'd like the carpet also I have arranged for my contractor to come at 10am as well. The cost for that is $.30 per sqft which totals to $360. I can send you an invoice for that as well upon confirmation. Please let me know what you decide." *SCAM Alert.....SCAM Alert* I was like huh, whaaaaaaaaaaat lady. I attempted to cancel the service, via email, to which I was informed "No problem, I understand. No worries there. Per our policy, canceling less than 24hours is subject a $40 cancellation fee and 50% of the booking including the fees. I'd be happy to zelle you back the funds if you provide me with a phone or email address to send. My apologies for the inconvenience." Now yelpers, this policy was no where on her invoice, this was my first TIME hearing this and I was HEATED. As such, I informed her that this was NOT an option and I'd like a full refund. She was not budging, so I simply filed a PayPal dispute. If you have ever done one, you know that they request that you and the seller communicate PRIOR to escalating the case. I filed and the seller was asked to communicate with me - she did NOT. She immediately escalated the case. Oh okay, so we'll wait for PayPal to decide. And that we did.... The following should be noted, when I filed the case I included THREE exhibits and detailed information of our communication. Additionally, I did NOT ask for all of my money back. I indicated that she could keep the $5.00 invoice processing fee, but that was it. Shiiiiid, you processed (yeah right) the invoice - so take the $5.00. PayPal saw right through the NONSENSE and Shenanigans of this "business". Avoid Avoid Avoid!
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March 2020 by Olga V.
Hired this company for move in cleaning. Left with major streaks everywhere- sinks, mirrors, floor. Have to clean all over again by myself after I paid money for the service. Would not recommend.
