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“This is an AMAZING T-Mobile location! I had the privilege of working with Associate Jonathan who went above and beyond to assist me with my T-Mobile phone. Jonathan patiently explained what was happening and also called a tech to assist! Now my phone is back working and I'm feeling great about this experience had to share!! Go see Jonathan and the rest of the team at this location it's a guarantee they will help! They all are awesome!”
“Betel was very knowledgeable and very helpful in supporting my mother in law with her iPhone setup and data transfer. We really appreciate her expertise and kindness.”
“Al Jackson was so kind to me. He took time in explaining many aspects of my phone to me.
Was patient and exemplifies what Verizon should be all the time. I have not had this experience in other stores especially the corporate stores .”
“Worked with Aliayah, and she was very thorough and informative! She greeted me upon walking in and made sure that I was helped to the best of her ability. Thank you so much for your help, keep up the great work! I will definitely be visiting this location in the future! #CollectedConsciousMediaLLC”
“I have been here 3times and is the best Metro Store ever .The customer service is amazing and the combo I got for adding my daughter to my line was very reasonable ????she love her Samsung phone ✌️”
10AM - 8PM
14925 Baltimore Ave Ste 102, Laurel
Mobile Phones
“The Ladies were very courteous. However, the issue with my Device (Voicemail) couldn't be re-established. Apparently, the system is constantly down and therefore I can't receive voice mails. I would like to have a Device that is fully functional, not partial. Yes, I'm old school and utilize this service. Please help!”
“I visited this store on Sunday, August 11th. I had been to another Metro PCS stores on Route 197 in Laurel MD, when I decided to give this place a try. After my interaction with the staff at the other store, I was desperate, frustrated, losing hope and pretty much had decided never to deal with Metro PCS again. I arrived and there was one, lone person there, Angela. Right away, I noticed how patient, friendly and helpful she was, so I began to hope. By the time she got to me, she was knee deep with customers. I volunteered to wait for the next customer, since my problem was complicated. Undaunted, Angela greeted me warmly and began to work out my problem. All the while, she was talking to the lady behind me in Spanish and assisting her, as she continued working on my phone. As I expected, my problem took some time, but thanks to Angela's patience and persistence, my problem was resolved rather timely, as Angela multi-tasked and took care the two customers behind me in line. Angela is amazing! Before I came, I was DONE with MetoPCS. The staff at the other store was unprofessional, unhelpful and uninterested in the problems I was having with my phone. They made no attempt to assist me and quickly dismissed me (even though I was the only customer in the store.) But, thanks to Angela, I am enjoying my phone and I now have renewed faith in MetroPCS! I will return to THIS store again and again because of her. She deserves a BIG raise!! She handled every customer with courtesy, patience and did not allow the pressure of the day to compromise her professionalism. THANK YOU, ANGELA!”
“Everyday when i came to metro PCs in Laurel contée Rd , i always 100% satisfied with Mr Carlos , for me i give him 10/10 survey, thank your.Mr Carlos is the best.”
“Excellent customer service. My phone was acting funny and Jason helped me to fix it. Also, helped me to set up my new watch I got on a great deal with them. Cannot be happier. ☺️”
“Boost Mobile is the best mobile company I have ever used Very friendly staff and fair on prices for phones. Staff really goes above and beyond for a customers. I highly recommend them and I have been with them several years now. Same monthly payments. Never goes up.”
Mobile Phones
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Mobile Phones
“I realy like Store they are profesional in repare and very resonable with the price i recomand any Onésimo wih any problem with any device for repape they fix my iPhone 12 Pro Max water damaged in One hour”