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November 2023 by Javonne Hall
I made a purchase from this store because the "other shoe store" across the street doesn't understand "customer service" enough for me to spend my money there. I was greeted with a hello and how my I help you? Nike Goadome, black, size 9.5 please. He disappeared and promptly returned with my shoe of choice. I said "I dont mean to trouble you, but could you also bring me another 9.5 in the blue too, They're on sale." Again he disappeared and promptly returned with my shoe. Check out was easy, got my military discount and left happy with my purchase. Whoever the manager is, please continue to train your staff on customer service" because it's working. Just by saying hello and how may I help you, I was mentally thinking "take my money" you earned that s#!+. :-)
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August 2023 by darwing perez
Excellent
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June 2023 by Telisha Persaud
I had purchased a sneaker for my toddler but it was small wanted to exchange, called the store multiple times but no answer decided to visit the store upon entering there was no employee in sight waited for about 15 minutes just to find out they don't have the sneaker in stock even tho online says they do. Note the sneaker was purchased at another location.
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June 2023 by Tyquon Coleman
They must my order up couldn’t find it. Had me waiting in there about 30 minutes just to tell me one of them shipped it out and didn’t know it worse experience ever never get your order shipped to them and then get mad cause they must my order up lucky I didn’t spaz out
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April 2023 by Kadeem Richardson
One of the worst customer service experiences I've ever had.I walked in on a mid-day with my, soon to be 2 year old, son to get him some shoes for his birthday. I was the only customer in the store and there were 3 employees in there. Not a single person greeted or acknowledged me. Strike one for me.I grabbed two different shoes that I wanted to purchase. All three employees walked past me without asking can I help you or anything. Soon as this women walked in they swarmed her and she didn't buy anything. I'm still there with both pair of shoes they continued to walk pass me and talked amongst themselves. I put the shoes down and left.
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March 2023 by Sydney Thompson
No hello when you come in, No bye when you leave and no can I help you while in the store lol. It must be friends leaving good customer service reviews or they just decided to ignore me… but good selection of shoes so 3 stars.
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January 2023 by Cecil Castrellon
(Translated by Google) They have a variety of shoes and with sizes that you cannot find in other places, the customer service is very good, always friendly and with a great disposition.(Original)Tienen variedad de zapatillas y con tallas que en otros lugares no encuentras, el servicio al cliente es muy bueno, siempre amables y gran disposición.
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December 2022 by Lisa R.
Great customer service
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September 2022 by Amani Tiara
Kevin was such a great help! I was so indecisive on what shoe I wanted and he was patient with me throughout the whole time.
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June 2022 by Nevin Reid
Deion was great! Helped us out with a lot!
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May 2022 by Catt Pal
The web-site said that they’re are open but their not. 5 stars because I love footlocker and this new location 3 stars for false advertisement.
