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September 2024 by Drew Wicker
Now yall ain’t answering the phone? Keep playing games.
Bet. Watch this.
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March 2024 by Sarah Ahmed
My entire family and I come here and are so happy with the service we always receive. Everyone from the front desk to servicing are very kind and honest. Whenever something happens with our car, we know we can depend on them (even when the news isn’t great). Thank you so much.
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October 2023 by Erin Abraham
Great fast service on my equinox tire install and balance ???
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September 2023 by Calvin Parker
Is old shop is a great auto shop in Laurel anyone that need a car fixed and do not have they have a program will help you out to pay for your repairs I never seen a shop like this I was introduced to this shop by riding past one day and watching this shop open up on the grand opening the owner our great-great-great guy his name is a jazz check him out I give this shop very clean wheelchair access coffee tea and snacks while you wait for your car Oso Wi-Fi cable TV restrooms
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September 2023 by Nitish_ 1badhawk
Fast quick service.
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June 2023 by Cimone C.
This is one of the most honest & decent repair shops based out of Laurel Maryland. The entire team at this location is professionally friendly and gives their best to serve and satisfy their customers. They take the time to explain the type of service you truly need for your vehicle to function properly and also present you with recommendations of services needed in the future.I HIGHLY RECOMMEND EXPERT AUTO & TIRES TO ANYONE IN THIS AREA!
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April 2023 by Ashley G.
If I could leave negative stars I WOULD!!! These scam artists made sure to thoroughly get over on me. This "shop" is located directly outside of the car dealership, Carmax. Take note of this. They prey on car buyers in need of automotive repairs on their cars. I called the shop who is listed on google under, "Excel Auto Center," but when I arrived to the address I saw that the name on the business is titled, "Expert Auto and Tires." I guess this change of business name is their way of throwing off their negative reviews. Anyway, I called the shop saying that I simply am showing a cylinder 4 misfire code that is causing a check engine light on my vehicle. I was quoted $140 for one spark plug replacement and $227 to have all four changed. I told, Emma, that I only needed the cylinder 4 spark plug changed as per my code reader said for the vehicle. She agreed that I could come in right away and have the work done. Upon arriving at the shop she printed out a list of codes on the car. The list implied that I needed the ignition coil changed as well as the cylinder 4 spark plug replaced. She then quoted me $361 for parts and labor. Although these codes DID NOT show up on my vehicle code reader, I obliged to pay the $361. After about 1 hour of waiting I was told that my car was ready and fixed. I left thinking my car was safe to drive. Literally the next morning I started my car up and the check engine light came on and the same codes were showing. I drove all the way back to the shop only to have, Luis, rudely and impatiently insist that they must now charge me $95 just to find out what's wrong with my car. Mind you, they printed out a list showing what was wrong with the car before working on it. They had the nerve to then tell me that they knew what they "replaced" wouldn't fix the car! Regardless, the same code was showing so what work exactly did they do? Also, the mechanic who worked on my car, Gabriel Gomez, was present when I arrived back at the shop the next day. He had the nerve to nod and co-sign the lies that Luis told me. They proceeded to say that if I get the car fixed at their shop I won't have to pay the $95 diagnostic charge. Why would I pay these crooks MORE money to "fix" my car? I paid $361 for NOTHING! I don't believe they change/replaced a single thing on my car in the first place. Needless to say, I took my car elsewhere. If you don't want to be cheated out of your money, I implore you to find another mechanic. Most will at least fix what you came in there to have fixed.
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April 2023 by Mark C.
Worst mechanics I've come across. They assure you that your vehicle will be repaired properly then overcharge you without actually doing the work. You'd be better off shopping around for mechanics who are honest and genuinely know what they're doing. Save yourself the time and money!
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January 2023 by Cindy Johnson
They are a great company. With reasonable prices, and get the work done when they promise!
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December 2022 by Javier Santos
Service was great. Friendly people would recomend .
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December 2022 by J M.
Hassan and his team were the epitome of fast, friendly service and now, under the new management, I have to say the service, quality and reasonable prices continue to be the hallmark of a trustworthy local repair shop that makes you feel better cared for than the dealers can. They go out of their way to find you alternative repair options to minimize the cost and their turn around times are great.
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November 2022 by Aminah l.
I got an inspection for a car I was going to buy. I'm glad I came here first, bc that car was about to be a money pit. They brought me in the shop and visually walked me through everything that was wrong with the car. Told me not to buy it. Very above and beyond, and honest. Will definitely be coming back, they care about what they do.
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September 2022 by Jamal Doyle
Huge waste of time and money, they overly charge you for repairs and then pressure you into a crooked payment plan.I went for a inspection and came multiple times only to get turned away and then ultimately over charged because of their lack of organization.I've been a customer here for years... trust me when I say this new management is lacking. Save your money go somewhere else.
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September 2022 by Dan Ozel
Great customer service
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July 2022 by Elroy Clark
Great service very reasonable prices
