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December 2023 by Mayerly Domínguez
Excellent products
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May 2023 by Dawn Michelle
I love this location. The staff is always nice. My products are almost always available for online orders. It's perfect for last minute emergencies.
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June 2022 by Vikki Nagy
I just wanted to let people know the service here at the Laural storeis so great. They went way out of their way to help me find what I needed. I've owned a salon for 26 years and usually go to Cosmo near me, not to say they are doing anything wrong but the Laurel store went above and beyond! And I would do the 25 min trip to and from to get that kind of service. We all need to feel wanted...
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August 2021 by None Ya
High traffic store.Corporate needs to allocate more product.Always sold out.Besides the store manager everyone is clueless.Rude associates with little to no customer service skills.Today when asking a question the associate Skai(sp)answered me with a "what".Throw the entire team away.Your in a" SERVICE" industry.Now I guess I have to continue driving 35 minutes away to the other location.Update: New management is amazing!!!Very customer service driven & knowledgeable.Keep up the good work.Corporate on the other hand needs to work on allocation. This is a high traffic store and sell out or don’t receive merchandise all the time.
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February 2021 by Christine van der Merwe
Helpful staff and great prices, but ALWAYS out of what I need - I usually just end up ordering online. The good prices aren't worth the weeks of waiting.
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February 2021 by Keith Johnson
Decent place.
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February 2021 by D H
High traffic store.Corporate needs to allocate more product.Always sold out.Besides the store manager everyone is clueless.Rude associates with little to no customer service skills.Today when asking a question the associate Skai(sp)answered me with a "what".Throw the entire team away.Your in a" SERVICE" industry.Now I guess I have to continue driving 35 minutes away to the other location.Update: New management is amazing!!!Very customer service driven & knowledgeable.Keep up the good work.Corporate on the other hand needs to work on allocation. This is a high traffic store and sell out or don’t receive merchandise all the time.
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January 2021 by T J
Nice and clean. The sale lady helped me save money so I was happy. Definitely plan to visit again. FYI; you need to be licensed to shop here.
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January 2021 by Blake Family
I received the BEST customer care from the beautiful CHEVETTE working the counter . She was very informative and HELPFUL !!!!! She is the BEST !!!! I hope she never forgets it . ❤️
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August 2020 by Jim Dowdy
Maddy is truly the best employee there. She is the most knowledgeable, helpful, and professional out of all the staff.
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July 2020 by Chelle K
Has more hair products then nail.
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July 2020 by M A R T A De. la O
the best
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July 2020 by michelle huddleston
Has more hair products then nail.
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June 2020 by Marta de la O
the best
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March 2020 by April Hamrick
Hands down best customer service I've had in a very long time at Cosmo Prof. The ladies working 3/2/20 10:33am both were very friendly. Was greeted as soon as we opened the door. Was asked if we needed anything told about up coming and current deals. I would rather go out the way and shop at this location then the one right next to my home.
