CarMax in Laurel, MD, offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find what they want without the hassle of haggling or pressure. The dealership prides itself on providing a pleasant car buying and selling experience, emphasizing that they will purchase vehicles even if customers do not buy from them. Many reviews highlight the exceptional service provided by staff members, particularly salespeople like Claude and Rodney, who are praised for their helpfulness, patience, and ability to assist customers in finding the right vehicle. However, some customers have reported issues, such as a mistake made during the installation of license plates, which led to unexpected fines. Despite this, the overall sentiment is positive, with many appreciating the friendly atmosphere and teamwork among the CarMax staff. The service center also receives commendation for its outstanding customer care, where employees work together seamlessly to provide efficient service. Overall, CarMax in Laurel is recognized for its commitment to customer satisfaction, making it a favored destination for those looking to buy or sell used vehicles.
BASEDEO WILL PUT U IN A CAR I love that guy he helped me out to manifest the car I wanted he was apart of my manifestation an he a true angel DEO MUCH LOVE BRO U THE BEST
June 2024
Sold them one of my cars last week. The process was painless and I was in and out in around 2 hours.
June 2024
Rodney Washington at the Laurel CarMax was very helpful, patient and informative while he was assisting us in our used car search. I am so appreciate of his time and ability to help me better define what I was looking for in a car. Thank you Rodney and Laurel CarMax.
