“Just got our front passenger window replaced after ours was shattered. Service was quick and the guy who did it was nice. He got all the old glass out the window so we don't hear any pieces still in there with the new one.
Prices were lower than other companies, which we appreciated. Also, it was quick to get it scheduled. They were able to come out the same day we called.
Only complaint was that we were quoted a time but he didn't come out until 2-3 hours after that timeframe. After he missed the quoted timeframe we had to reach out and ask for an update. It would've been nice for them to reach out to us when they figured he couldn't make the timeframe quoted to us. We were given another time but then got a call to say he would need an extra hour or 2 after that. We appreciated that call. They just need to work on the schedule and realistically setting appointments. Good thing we didn't have anywhere to go.”
“A great experience with a windshield replacement after satellite screwed up a repair. Got an appt in 24 hours, replacement and recalibration took about 1.5 hours. Technician was meticulous . Highly reommend”
“Special thanks to the amazing team for there communication and making feel comfortable about having my car repaired so to an accident I was in. I truly appreciate Michael for his honesty and service regarding all the things they noticed and fixed. Indeed I would recommend this shop to anyone who is in need of car repairs. Thank you ☺️ again for your service to the community.”
“This place was flawless.
From the moment I stepped in to the moment I walked out with my truck, I felt nothing but trust, positivity and respect.
I used Gerber, as they are a trusted Geico repair shop.
They were extremely courteous (especially Janelle). She is an absolute gem and evoked confidence, knowledge and amazing customer service.
My truck was diagnosed and COMPLETED in less than 10 days.
Issue: Insurance claim involving a large tree limb that fell on my truck and caused damage to body.
They even went above and beyond to work with an outside company to help choose and replace my truck bed cover also damaged and part of the insurance claim.
Simply couldn't ask for a better experience with anyone else.
Will hold this place (especially Janelle and the quality of repairs) in high regards.
Best service I have had in a long time.”
“I would highly recommend Genesis Auto Glass for any windshield replacements. The staff are very respectful, polite, and helpful. The team at Genesis Auto Glass are very great at communication. My original appointment was during the tornado/thunderstorm watch and they easily rescheduled me for the following day. The service was very quick and well done. I am very satisfied with the service provided from Genesis Auto Glass.”