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January 2024 by Susan Bonneau
The snow removal team was fantastic today. A special thanks to Ricardo for clearing the ice from my parking space. ?.
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December 2023 by Mario Flores
Im very happy here and the staff in general is very polite professional and friendly I just love the quiet atmosphere here in the community is very nice
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December 2023 by Jate' Harrington
I've lived here now 2 years and the turnover rate in the leasing office is crazy. I have had minimal issues living here and for what is worth, I think it is a wonderful property but parking is a major issue and there seems to be no resolution in place. Maybe go back to assigned parking for tenants so that we don't have to walk from almost the street to our building especially when it could be an unsafe condition or terrible weather. Also, be very clear about your visitor parking policy. For the time, I have been here, I was under the impression that visitors could only park where there is a physical Pango sign. Not that there was a zone. It's just the communication between the office and its tenants need to be clearer, so that there isn't any miscommunication at all.
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December 2023 by kent Ross
Great customer service even though I decline tour Clara Raymond set me up with one of your sister properties down the street. Kudos to her God bless
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December 2023 by Dominique H (Dom)
I've been living here for a few years, but I just wanted to take a moment to commend the maintenance staff at Briarwood place apartments. They have been prompt and very professional during my time here so far. Thank you guys for all that you do in the community!
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December 2023 by brandon torrez
I just want to start by saying SHOUTOUT CLARA, She walked me and my girlfriend through the entire process on getting our apartment, when things looked unsure and doubtful, she refused to give up and tried her upmost best to help us get our apartment. Not only that but she was also very professional and quite simple very cool to talk to. I recommend anyone who wants to lease here to work with Clara, you will not regret it!As for the Apartment itself, very spacious, love the hard wood flooring and the price for what the apartment itself comes with. Other places are very pricey and in my opinion not worth the $2k+ rent. I can for sure say me and my girlfriend are very satisfied with the apartment and Leasing Center Staff.Thank you and looking forward to our stay here at Briarwood :)
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November 2023 by Rashad Smith
I would like to take this time to acknowledge great customer service from the Briarwood Staff in making my transfer from a 1 bedroom into a 2 bedroom very comfortable. During the initiation process with Clara I was given all the information needed to move forward in making my decision. In doing so, I went online and found an appartment I was interested in. So, I inquired availability and It was no longer vacant. However, It turned out that it was available due to the fact the original family backed out. I then made it known I'm ready to take it off the market. That is when Liliana and Tyeise politely informed me of everything that I will need to complete transfer. In addition, I work overnight and I was a lil tired at this time, but the ladies went above and beyond to keep my attention so we can complete the transfer. Transfer successfulI and I just moved in Friday. (Nov. 11) Overall great job!!! Keep up the good work!
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November 2023 by Razia Sebuliba
I have been living at the apartment for 4years now. Only reason I keep renewing my lease is because the apartment is close to my job. Parting her is the worst. If you stay in building 8824, forget it. I get off work at 11pm and I have never parked at the apartment. I always park on the street. It's a shame that I have to go through this for 3yrs and now 4. I am just leaving a review but I know nothing is going to change as I have complained before. Customer service is getting worse ?.
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November 2023 by Tiffany Hunter
I had the best experience with the beautiful ladies of Briarwood! They made everything so easy. I appreciate all of their hard work and dedication. Thank you so much. Liliana, Markelis, and Clara!!! You all are the best! And you too Ms. Amelia!!!
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October 2023 by Abdul Rahman Samurah
Clara is a constant professional and a 1st class worker. She listens to your needs and handles. them immediately. Definatley knows what she's doing and does a great job. We appreciate all the great updates and repairs she has handled for our apartment. Thanks Clara
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October 2023 by Topaz
There are some apartment complexes you walk in and experience the worst kind of service. While there are others that when you walk in you feel the presence of a family atmosphere. Going through a rough period in my life and God blessed me with the help of Ms. Tyeise. She worked with me almost every other day to make sure that I would be good for my move in. I never felt so secure through this process. The community offers accommodations and amenities for my ESA animal she loves it here. To even see how Tyeise interacted with the residents on our tour, it really shows people here treat you like family. I’ve gotten a chance to meet my some of my neighbors and they are just as kind and welcoming as can be. The maintenance workers are very helpful with work orders and very respectful, they seem to do their job pretty well. Definitely no bugs it’s been a week and I have yet to see anything which I’m super happy about! This is the perfect home for me and I will forever be grateful. The other two ladies in the office were just as pleasant to be around and also assisted in my process. I look forward to living here and I am so thankful to you Ms. Tyeise May God Bless you!
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September 2023 by Courtney Nickelson
Markelis and Liliana are Amazing!!! They were very welcoming and had the BEST customer service. I came into the rental office needing to move in 48 hours. 48 hours later I was indeed moving into my new spacious until. So far so good.Thanks ladies!!!
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September 2023 by Ramatoulie Ceesay
I have lived in this apartment for more than a year and it has it’s ups and downs. However i want to say that Markelis Escoto is the best leasing consultant. I think I haven’t seen someone so dedicated, welcoming, personable and supportive so far. I’m truly fortunate she attended me throughout my moving process and while i was there.
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August 2023 by Kristen Moore
I just want to thank Tyiese for making the application process so smooth for me. I had to move quickly and I was in my apartment within a week. She was patient and made me feel right at home. If you go through the application process be patient with them and just follow up or send an email. I fully enjoyed my experience and my apartment is just what I needed!
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August 2023 by Brandon Barrett
Don't move here! I've been here a little more than one month. When I moved in, there was a couple things wrong with the apartment they said they would fix. They have never fixed it. I've left several messages and called several times. I've went to the office and they've put in new tickets for it to get fixed. Still nothing's been fixed. There's dog poop everywhere. Nobody cleans up after their dogs. There's gunshots several times a week. There's no parking, yet. You have to pay for it. I went to park my car the other day, and next to the parking spot was four people sitting in a car in ski mask. They won't fix anything, the places very dirty, and dangerous. Do not move here!
