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November 2023 by Elsie Asare
Worst pharmacy experience ever. I kept checking on my prescription for a week and always hearing "your prescription has been ordered and will be here tomorrow". No update when they don't get the prescription in till I call, then told the same thing for a whole week! Absolute lack of customer care and aren't even slightly apologetic for their inefficiency. I only sent my Rx here due to the drive-thru pickup option but never again.
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November 2023 by Victoria Wyche
My daughter and I made 12:45pm and 1:00pm appointments for COVID shot at the Walgreens in Largo, MD. Upon arrival, the line was very long, and there were 5 families waiting in their little waiting area and 2 families in line ahead of us. I waited at least 20 mins. in line to check in for my appointment. Only to discover the Phatmacist was rude and nasty. He loudly told his assistant that he wasn't taking anyone after 1:00 pm. She explained to him that we were the 12:45 & 1:00 appointments and had been waiting in line. He rudely told her that he didn't go by appointment times, and basically, we would not be receiving out shot. I had a few words for him, but he was saved by the children and seniors already waiting. Needless to say, I will never, ever step foot in there again for nothing!
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September 2023 by Denise M.
Clearly I should have read reviews before I attempted to have my prescription filled here. Negative stars would be too good for them. I have an ear infection which triggered vertigo, if you've ever had vertigo you know it's no fun. 24 hours later, I have no antibiotics and my online status say's sorry we're running behind we'll update you when ready. I've YET to hear from anyone. I called the store, I held for ... get this ... a total of 3 hours and no one ever picked up. Tried online chat, was directed to someone, not at that store, who told me it's best to go into the store. Really? If I could drive to go to the store, do you think I would sit on hold for 3 hours waiting for someone to pick up? Let's add in additionally that if I did go in and fall in the store because I have vertigo, you'd be filling a lot more than my prescription. I gave up on the 3 hour marathon hold and called the main store # was transferred to the pharmacy manager who's phone rang for about 5 mins with no answer, no voicemail, nothing. I have no way of knowing when, or if, my prescription will EVER be filled. NEVER again will I use this Walgreens. So much better when it was a RiteAid. If you are sick or have a sick kid in need of meds, please go somewhere else. This is not a store where ill people who actually need medications should put any faith in!!!
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September 2023 by Cecile M.
I made an appt for a vaccine and told 2 h wait???? Do better!!! 3 people in pharmacy! CVS you walk in and Boom it's done!! Should be negative stars!
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May 2023 by Tara I.
Such a poor reflection of the Walgreens brand. The pharmacy is solid. The store is AWFUL. It is kept stocked and clean -- those are the perks. But there is always a long wait. Only one cashier regardless of the time of day. My photo orders are NEVER completed until I walk in and request them. The last two online orders placed, the printer wasn't working. Attempts to send FedEx have gone fairly smoothly but the staff in general is not cross trained to do anything outside of working the register. This store is so poorly managed.
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April 2023 by Kaula T.
If I could give this place negative stars I would. I came to pick up photos and the guy just looked at me and never came to assist. I stood there for 10 mins watching him as he ignored me. And then, proceeded to get in the check out line since that was apparently the only way I was going to get help. I even called while I waited and watched him answer the phone and hang up without saying anything. I wish I was the type to cause a scene because this place is deserving of one. Like wtf.
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March 2023 by Melissa E.
This store is the worst and has been for years ...never can find an associate, always just one person working the register no matter how long the line is, the store is a mess with boxes all over, under stocked shelves ...just very unorganized and truly unpleasant. I would only ever stop by this location if it was a dire emergency. Even the parking lot is less than desirable , especially at night so I always try to get a spot immediately at the front door. Overall, this location will do in a pinch, but truly, do better Walgreens!
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December 2022 by Lauren G.
You're probably here because you just sat on the phone for 30+ mins waiting to speak to the pharmacy, or because you waited in like for 30+, or because you were serviced by someone at the pharmacy with a nasty attitude. All of these things and many more are true about this Walgreens pharmacy. Received a notification that a prescription could be filled but it would be ready tomorrow. Called to see if the medication could be filled today (pain meds after surgery) and the pharmacy tech was rude and unhelpful. Like the others have said...avoid at all cost. Go anywhere else.
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December 2022 by S. Haskins
Pretty good pharmacy. I've been there for Covid-testing as well as to pick up prescriptions. The only reason for the 4-stars is that when you call them, it takes a very long time for someone to answer the phone. You will be on hold for at least 30 or more minutes. The best time to call is in the mornings. Other than that, I like this pharmacy.
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December 2022 by Butta Bean
This is one of the worst pharmacies ever. If you call, they are going to keep you on hold had to wait on hold three separate times for over 30 min a piece to get my prescriptions filled; also, they never have prescriptions at the store, so they will say that they have to order it the next day I advise anyone that's getting your medication try to order at least a week in advance If I could give this store a negative 0 I would.
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December 2022 by Kiki Dafniza
They service slow like snail ? and not professional at all.If you in hurry and not a patient person please don't go here ??
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December 2022 by Gabriel Remaru
No the best experience ?????
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July 2022 by Brian B.
The customer service here is slow, inconsiderate and unprofessional and that's just the pharmacy, and let me take it one step further the pharmacist here are SLOW, TERRIBLE, and if you want to get your kids a vaccine here Do NOT! They are the worse trained ever. I will NEVER EVER TAKE MY CHILD HERE AGAIN TO DEAL WITH THE TRAUME THEY BRING. As God as my witness I hate this place. Yea HATE...step no word and I mean it. You've been warned!!! And by the way it's impossible to give zero stars but if it weren't that's my rating!!
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July 2022 by Charles T.
I started using this location since it became Walgreens think it would be a great option. For years now I have endured the headache of coming In to pick up prescriptions and having a long wait. Delivery option became available which I thought would be great. One order was never shipped, one took them so long to fill and then Fed ex lost it. I have had to call and wait on Hold forever (30+min) once a month for several months to fix various issues and hung up on several times by the employee because it took them too long to . Today they lost the prescription fed ex lost and had to wait for it to be filled again. Avoid at all costs!!!!!!
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June 2022 by Jarrod H.
This is the worst Customer service in the world. It's been 3 days and my prescription isn't ready. Blood pressure pills at that. Poorly managed. They closed whole pharmacy at 6 yesterday just because. This is freaking the worst ever.