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March 2024 by Kimber V.
I find Walgreens to be a great option when I need to grab a household item. The store is well stocked and the staff is always courteous and helpful.
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February 2024 by Dan Eadon
I visited the Walgreens location to pick up a FedEx package. The package contained my medication and the driver delivered it to the wrong area of the store. The store associate, Oluwatobi, went above and beyond to search the entire store to find my package. I truly appreciated his efforts and time. He delivered awesome customer service and I am now a loyal customer of this establishment.
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February 2024 by MamaShay Lily
Called in about passport photo services to confirm they could assist before visiting this location. Came in to find that the photos could not printed. What an inconvenience!
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November 2023 by A S
Pharmacy would not match Good RX price for Walgreens and staff is unnecessarily rude. Not sure why you work in a pharmacy if you’re going to act like simply interacting with customers is a massive inconvenience.
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November 2023 by Jaz Doleman
Just moved to the area from laurel. Was going to the Walgreens in laurel and i never had any issues at the laurel location.Now this largo location i really dislike it. The workers are rude and cold. The Erin chick BEYOND rude she need to be retrained on customer service. The customer service here is just nonexistent. They don’t greet you, if their busy they don’t have the decency to be courteous and say give me a moment/I’ll be right with you: If there is a problem with your prescription you won’t know until you get there to pick up your prescription. Ohhh and it’s not going to be ready when they said it would be. I wouldn’t have a issue with any of these things if the staff moved with empathy and care. This is the health field we shouldn’t leave the pharmacy upset or overwhelmed because of the customer service. We should leave relieved. I will not be returning .i would much rather drive to laurel to get my prescriptions.Addressed issues with pharmacist Justin he was very understanding. The store manager a lady was rude and dismissive. Don’t waste your time.
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November 2023 by D S
This has to be the SLOWEST walgreens pharmacy in the DMV. Average 8 minutes per person and that's generous. Avoid at all costs.
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October 2023 by WhereTheresAWill 1
The cashier was pleasant but the manager was very rude and dismissive. Wasted 17 minutes of my busy morning and I had to make an extra stop at CVS because Walgreens is unprepared for business. Disappointing.
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October 2023 by Allegra Coleman-Bens
Don't fill prescriptions here it's a waste of time. They give you the wrong medication when they have something to give you. They often don't have medications even ones that are filled monthly and won't even call ahead to tell you they don't have it. It's also long wait times. The refrigerators don't even work in the front.
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October 2023 by Leona Monroe
Horrible service, doesn’t make any sense the poor service received with the host of staff available. I should have went to CVS, it’s outrageous how slow and inefficient this location is…..Zero stars.
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October 2023 by Asia Grinage
Me and my family came to this location and Ms. Heavenly got us together !! She was amazing with giving us our vaccinations & she is so lively and professional. We will be back because of her♥️ 10/10 experience.
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September 2023 by Denise M.
Clearly I should have read reviews before I attempted to have my prescription filled here. Negative stars would be too good for them. I have an ear infection which triggered vertigo, if you've ever had vertigo you know it's no fun. 24 hours later, I have no antibiotics and my online status say's sorry we're running behind we'll update you when ready. I've YET to hear from anyone. I called the store, I held for ... get this ... a total of 3 hours and no one ever picked up. Tried online chat, was directed to someone, not at that store, who told me it's best to go into the store. Really? If I could drive to go to the store, do you think I would sit on hold for 3 hours waiting for someone to pick up? Let's add in additionally that if I did go in and fall in the store because I have vertigo, you'd be filling a lot more than my prescription. I gave up on the 3 hour marathon hold and called the main store # was transferred to the pharmacy manager who's phone rang for about 5 mins with no answer, no voicemail, nothing. I have no way of knowing when, or if, my prescription will EVER be filled. NEVER again will I use this Walgreens. So much better when it was a RiteAid. If you are sick or have a sick kid in need of meds, please go somewhere else. This is not a store where ill people who actually need medications should put any faith in!!!
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September 2023 by Starr Harris
I waited in the drive thru line behind a vehicle for about 15 minutes while they worked on this person's prescription, I assume. Common courtesy would have been to ask this person to drive around and come back to tend to the other waiting vehicles in line. I had my sick toddler in the car with me. Once I get to the window, my babies prescription is pulled and I ask if I could get childrens tylenol as well. I was told that I would have to come inside. WHY?? I had to wait in line behind a vehicle while you guys worked on their prescription, yet u can't get me a bottle of childrens tylenol?? That's not common practice at other pharmacys. As long as it's a pharmacy item, OTC or not, you can get it. That sucked. Now I have to drag my sick, sleeping child from the car to get medicine. Do better.
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September 2023 by Cecile M.
I made an appt for a vaccine and told 2 h wait???? Do better!!! 3 people in pharmacy! CVS you walk in and Boom it's done!! Should be negative stars!
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August 2023 by Michael Wilson
WALGREENS!!! For the love of God, it’s 2023!!! There is no excuse to not have AT LEAST 1 self check out kiosk!!!Hopefully this gets up to corporate
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July 2023 by Tatiana Medrano
Even if it says same day pickup - you will NEVER get your stuff printed at this Walgreens. Stick to the Bowie location if you actually need your items in a timely fashion.
