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November 2023 by Surah Williams
I just want to say the quality of this persons customer service is impeccable, not only did she break all of my questions down making me understand everything, but she was also very friendly! I love her cute little smile, and she was also very patient with all of my questions! I do believe her name was ky? Kai? I don’t know if that’s the correct spelling but oh my god I loved her! If I can only deal with one person it would be her! We need more of her in this world she is so sweet!
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September 2023 by Llyn J
Kai was so helpful and had such a sweet attitude. I didn’t know what the heck I was doing size wise and she helped me figure out the proper unit to get. Thank you Kai!
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September 2023 by PostureD DC
...From my move in to my move out, the staff at this location was phenomenal. Always accommodating and patient. The building, elevators & surrounding grounds was ALWAYS clean and secure. By far, they have been my best experience with respects to personal storing. I'd highly recommend them!
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September 2023 by Brian Manning
Great location and excellent customer service, but I moved out when they double my rate ($49 to $98) due to "market conditions." $98 for a 5X5 storage room is insane, and a doubling of the rate is pure corporate greed. I had no problems but I hope others do as I did and leave.
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August 2023 by Monique Baldwin
The young man that worked on Aug 11 and 12 was extremely, extremely professional, patient and values his job. I was so confused and nervous about the whole storage thing and he was about to calm my nerves. He is well spoken as well. A good face fir the company. Thank you for this great experience!
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August 2023 by Lendl Wells
I've been using Extra Storage Space at Largo for about three years now and my experience has been wonderful, the staff is always friendly and very helpful. The facility is always very clean, there's no dust on the floors and no insects or rodents to be found anywhere. I usually make a monthly and sometimes weekly visits to the Largo location and Mrs. Tanesha is always there with a bright smile and warm helpful attitude. She always makes herself present and available and keeps me updated on the happenings at the facility. I highly recommend this location for anybody with storage needs, Mrs Tanesha is glue that binds this facility together, she can help you with all your storage needs...Great Job Staff?Lendl Wells
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August 2023 by Alan Cornwell
Miss Tanisha was very respectful and sweet. She was very helpful and knowledgeable about the storage spaces. I would definitely recommend friends and family.
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August 2023 by Michael W.
Tanesha was the best! She explained absolutely everything pertaining to the storage unit. And she made sure I understood all the information step by step. I will recommend her and Extra Space to my Family and friends!!
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July 2023 by Wendy Pittman
My morning had a rough start; however, Taneisha greeted me with humor + a great smile, and she calmed an otherwise stressful moment.Taneisha, thank you for your professionalism and positive attitude; you saved the day!
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July 2023 by Vontia Witherspoon
By far the best self-storage establishment I have been to. Great customer service is hard to come by but Tanesha was amazing. She was very informative about the rental process and walked me through the steps. The facility is clean and has late gate hours which is really convenient.
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July 2023 by larry dailey
Great experience….the young lady that helped me was polite and patient a quality rear these days. I wish I could remember her name but she initially helped me move in..I hope she gets her due credit for going the extra mile to make sure I was squared away. Thank you.
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July 2023 by Amu A.
The facility rep. Tanesha was very helpful in resolving my issue and assisting with my storage needs.I have held several units at this facility for a number of years. The facility is clean, safe, and convenient.
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June 2023 by Jamaal Gooding
Tanisha, the associate who assisted me, was friendly and professional. She was knowledgeable about her environment and was a good conversationalist. This has made my moving experience (and my day) much better.
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June 2023 by Nicelydone Jeffers
5 star customer service and 1 star for fees. First let me say, you employees are very professional and knowledgeable. Their friendly demeanor makes calls and interactions pleasurable.However, your rates are ridiculous. My almost $300 unit is now almost $600 in one year. I had to move to another facility in order to save $350 a month. Having to make major changes in my life is hard enough without every few months getting hit with an increase.
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June 2023 by Princeton Newbold
Overall, my experience at this Extra Storage Space was great! The service and hospitality was fantastic! Ms.Tanisha did not hesitate to allows us to see the spacing of a storage and gave us very helpful information regarding the storage space. It was quick, easy, and simple. I would recommend going to this location to secure your storage space.