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March 2024 by Ms Moni
Buyer beware ! Reserving a spot does not mean you have an appointment! It means you saved time on the registration! We “reserved “ a spot for my daughter at 725 pm and she was not called back until over an hour later! Had we known we could have walked in at 6 but we stayed home and waited for our “appointment “The ladies at the front desk are not the friendliest and pretty dismissive. As a fellow healthcare worker this is disheartening.0/10 do not recommend.Go to Inova in Va or Medstar in Waldorf. Better customer service and your appointment time IS your appointment time .
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March 2024 by Reyna Martinez
If I could give this place negative stars I would. They were extremely rude. My appointment was at 1:00 pm I didn’t get seen until 5:30 . On top of that I wasn’t even greeted. This place is extremely unprofessional. There’s a white chubby lady that works in the back she reeked of cigarettes and things I can not name . Don’t waste your time.
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March 2024 by Gertrude Dees
Service was fast and efficient.
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March 2024 by Beverley Cheddie
Excellent service from queries on phone and continued when l arrived in person. Superb customer service and extreme professionalism by all l came into contact with- Joi, Tracie, Kacey, and Dr. Ramsey! Very happy and impressed!! Keep it up!
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March 2024 by Mike Harris
Staff was very friendly, service was quick, and the doctors and nurses helping me took time to explain and answer any questions I had.
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March 2024 by William Thompson
Staff showed patience and understanding
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March 2024 by Stacy Carter
Attention to detail. The waiting period is low. Staff is friendly and personable. Always a good experience when I use their service.
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March 2024 by Sheila Jennings
The staff is very nice and professional.
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March 2024 by Eboni Livingston
What is the point in making an appointment if the time slot is not honored. I had an appointment for 4:28. It is 5:56 and I have not seen a doctor. Don't come here if you want to get in and out. There appears to be a decline in service. I came here before last year and had a way better experience.
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March 2024 by Angelique Lynch-Jiles
Staff was extremely professional and friendly. I got rushed to the front of the line because I had a child who was sick, the medical care was superb, and the front desk staff even helped me carry my son's nebulizer machine to my car, because my hands were full with my son and all of his things. Would absolutely come here again!
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March 2024 by Sharita Ali
Professional, friendly service from everyone
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March 2024 by A. Taylor
The staff was great. Friendly and efficient! The medical assistant who worked with me was awesome. Even though I was in a lot of pain, her kindness and patience did not go unnoticed. I left feeling a lot better than when I arrived.
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March 2024 by Norman Robinson
Excellent friendly and professional service
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March 2024 by Michelle Stallings
I highly recommend ExpressCare Urgrnt Care. Not only was service quick and easy but everyone was friendly and professional.
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March 2024 by Christopher Evans
They did a great job. From the front desk to everyone in the back. Thanks a lot. They all deserve a raise
