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“I wanted to praise the staff here at the location, they were very patient with me. I have to give a special kudos to Zhane, she called twice to the branch manger for me to help me get my check cleared to pay for my auto loan. The compassion and kindness she gave me during the visit was truly appreciated.”
“06/21/2024- I like M&T Bank! It’s in a great location, never crowded, good team members, clean inside, the drive up is good and the night depository is cool!”
“I went here to open an estate account on two separate occassions. I am giving 4 stars just because the 1st time I went, I was not pleased with the customer service. I felt that the woman I dealt with wasn't very much help at all, but I came back a few weeks later hesitantly with more of the information I needed. This time,Tiandra James helped me. Let me just say that she is an asset to this bank. She provided the best customer service I have personally received at any bank. I am not a Truist customer for my personal banking needs, but for the sake of contuity with my relative's estate finances, I eent with Truist. Not only is she the perfect blend of personable and professional, she is intelligent, knowledgeable and got me in and out faster than I thought. She was patient with me and explained things with care. She is the reason for the 4 stars. I highly recommend seeing her if you go to this branch. Thanks Tia, for a wonderful experience.”
“Here is the place to go during pay day week . the representatives are so helpful , Especially the ones with the table on their hands . They try to help you if the see a long line .”
“I must say I have had a good thing with this bank maybe not this location but Wisconsin Ave was great to me after my ID was stolen in the past my name is so messed up they was the only ones willing to help me start to fix things with opening a New account for me.”
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“To whom It May Concern:
I visited the office a couple of days ago to inquire about opening an Estate account.Portia greeted me and asked how she could help me today, I proceeded to tell and show her my credentials after being invited to have a seat.I explained the situation in reference to my deceased mom.She did let me know the limits of Estate there. She made a couple of calls for me after I mentioned my other bank.So I was able to get that resolved on yesterday(6/25/2025. I really appreciated her courtesy and understanding.She was very pleasant as always.She’s a keeper!Hail to MOFCU!!!!!……Sincerely, Ms.Nancy Jones Hutchins”