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“I was dealing with an issue outside scope of what the Largo branch could help me out with but still received in-depth assistance. Jonathan provided excellent customer service and stayed on the line with me until my issue was resolved. The professionalism from Jonathan was EXCEPTIONAL!Thank you for the help this morning :)”
“06/21/2024- I like M&T Bank! It’s in a great location, never crowded, good team members, clean inside, the drive up is good and the night depository is cool!”
“I went here to open an estate account on two separate occassions. I am giving 4 stars just because the 1st time I went, I was not pleased with the customer service. I felt that the woman I dealt with wasn't very much help at all, but I came back a few weeks later hesitantly with more of the information I needed. This time,Tiandra James helped me. Let me just say that she is an asset to this bank. She provided the best customer service I have personally received at any bank. I am not a Truist customer for my personal banking needs, but for the sake of contuity with my relative's estate finances, I eent with Truist. Not only is she the perfect blend of personable and professional, she is intelligent, knowledgeable and got me in and out faster than I thought. She was patient with me and explained things with care. She is the reason for the 4 stars. I highly recommend seeing her if you go to this branch. Thanks Tia, for a wonderful experience.”
“I must say I have had a good thing with this bank maybe not this location but Wisconsin Ave was great to me after my ID was stolen in the past my name is so messed up they was the only ones willing to help me start to fix things with opening a New account for me.”
“Here is the place to go during pay day week . the representatives are so helpful , Especially the ones with the table on their hands . They try to help you if the see a long line .”
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“Catherine Jone. Is very helpful and take her time to go over things. Makes you feel good about opening a new account. My experience was very great. She’s very patient and kind big thank you shout out to her.”