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March 2024 by Casandra Sanders
Vicki did an amazing job not only was she very professional, but she gave me good deals, and she was very attentive and I recommend Verizon
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February 2024 by Craig Smallwood
Very professional
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February 2024 by Denise Maddox
Gentleman by the name of Darnell was very helpful, he explained every detail about my new phone and the promotion I received on the new phone. He answered all my questions very professional. Job will done!!
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February 2024 by James Williams
Duane (the sales person) was great. No complaints at all.
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February 2024 by L'Andra S
I went to this location to return Fios equipment. I walked to the door with a big box and managed to get the door open only to be told that they do not accept equipment at their location. It would have been nice for someone to say before I wasted my time getting in the door. They saw me approaching the store and didn't even attempt to help me through the door or prevent me from wasting my effort carrying the box inside.
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December 2023 by Andre Walton
I want to encourage everyone to go to this location for all your Verizon needs! This is a truly wonderful staff. I want to really recognize the associate who assisted me. Kory is an incredible young man who was excellent in facilitating my purchase. He embodies what should be the epitomeOf superior customer service is!Again, thanks for all that you all do!!
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December 2023 by Bae Hedgman
Although I didn't want to get a new phone, my storage spaced forced me to do so. However, Darnell at Annapolis MD store was very helpful & I'm pleased with my overall transaction to get a new phone.
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December 2023 by Barbara Meehan
Customer service was great. Was seen right away and very happy with my new products.
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November 2023 by Joyce Bowman
Duane was very patience, helpful, and he got me everything I should have received.
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October 2023 by Emmanuel Hagan
Duane was very helpful and knowledgeable with his work. Best customer experience
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September 2023 by CONSUELO WILSON
Hello words can express how grateful I am for the 3 young men and 1 young lady who worked effortlessly to help get our order together.Please note Cash Man, (Kelvin, Duane,Vicky)Store number E605101 located in Lanham,Maryland- went beyond the call of duty- they have worked non stop since 10:10am - I literally left went to the corporate store in Bowie; however Lanham store came through even with the three above - Xander also came over to help with everything so the other workers could take their breaks! Thank you to the Lanham store for the customer service today 9/26/2023! They get the gold award!!!!! Thank you.
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September 2023 by Chrissy_Rozay
I go there to get assistance with getting in my phone. They told me it was nothing they can do. I spoke to Apple they told me to go back to the Verizon store because they can help with a hard reset and I told them the store would not help, she then suggested Best Buy and they are doing the hard reset as we speak. I will never go back to this store as long as I have this cellular service. At least exhaust all options before you say you can’t do something.
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September 2023 by Tanisha Burgess
The young lady named Ly was wonderful and had very great customer service. She was very professional and knowledgeable.
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July 2023 by Rasheeda R
amazing service, lots of patience and understanding when dealing with me and my elderly family member that was with me. I genuinely appreciated the understanding, patience and consideration given to me throughout my experience in trading in to upgrade
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July 2023 by LaVerne D Tripp
The representative was extremely friendly, knowledgeable, and informative and walked me through the whole process! Thank You for the exceptional service!! 5 ??’s up!
