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July 2024 by Amy Amaya
Theres a very handsome boy that works there amazing work keep up the great work hot stuff
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June 2024 by gustavo “Gus” rivas-ortiz
The person who runs the shop have no customer service skills,very rude,past a good 5 minutes before I decide to ask if they working, definitely not recomend this place
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March 2024 by Alejandro V.
Absolutely do not recommend The mechanics at this shell came in to get my car inspection I had just bought the car a month ago and they try to get you to spend more money in order to "pass the inspection" and they will fail you if you decline to spend more money
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December 2023 by Krys Tiwa
The worst place to do inspection
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July 2023 by Ibrahim Ajao
You'll regret bringing your car for state inspection at this facility. Masqod Ahmad is dubious and fraudulent, your car will never pass because he always want to charge you for mechanic work. He'd fail even a certified car
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July 2023 by Hengyi H
Pump leaks gas and the attendants didn't care. Pump leaked from the top and got all over my car and kids. Avoid this place like the plague.
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May 2023 by Roland W.
I wish I could give these guys Zero stars. The mechanics at this Shell are HORRIBLE. I came in to get my car, inspected with no problems wrong with it, somehow it failed. I then went back to get it re-inspected, and again it failed. My car was serviced at Mercedes Benz of Alexandria with certified Mercedes mechanics, as to which I was told, there are no mechanical defects nor issues with this car. I went back to have it re-inspected, failed again. At this point, it seems as though this shell is running a fraudulent inspection operation. DONT GO HERE FOR INSPECTION THEY ARE ALL CROOKS. Don't waste your time or your money go to a real inspection service center.
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December 2022 by micole barnes-cooper
A MUST READ!!!: If I could make a star lower than one, I most definitely would. Giving business to this service center was by far the worst inadequate,unfavorable and dreading experience I’ve had in my life. It started by taking my car there due a heat issue. They claimed they could fix it.I paid for a diagnostic test to make sure I knew exactly what was wrong with the heat as well. I paid for my services up front because they seem very knowledgeable about their work endeavors. A five hour job took three days and on top of that they called me and said they did not fix my heat.They also told me while letting me know about the incomplete job that they had broken my radio and I “needed to go to my dealership” to get it fixed. Arriving there the staff as well as the owner “Max” seemed very unconcerned about my car and the problems they additionally caused. The owner did not even know my radio was broke by the mechanic until I arrived and reiterated it. The “mechanic” Vernon specifically worked on my car by the way which there was no refund given. This is a dangerous place to go to if you value your money , time, and your vehicle. LESSON LEARNED!!!
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December 2022 by Mike Henson
Bad customer service !! Be aware the service center will definitely tell you they now what they doing and provide complete opposite . they have no remorse if they damage your car and give o refunds. Watch them and don’t pay until the work is completed! Be aware !!!!
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December 2022 by Bianca’s weight loss journey Jones
They have terrible customer service. And they completely ruined my car. Use at your own risk!
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December 2022 by Rene Cooper
Bad customer service with lack of accountability. Dont waste your time! They will tell you they can provide a certain service ,charge you, and then cant do it with no refund. BEWARE !!!
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December 2022 by Lolita Frazier
The worst place I ever been at would never take my car there terrible customer service from employees and they are thieves beware of this ghetto place don’t buy anything from them they are crooks beware!!!!!!!!!!!!they don’t even deserve not one star
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December 2022 by Maurice Henson
Don’t go if you value your car!!! Service center doesn’t really fix your car . They will tell you one thing and do another .
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September 2022 by Gabriela Martinez
Be careful when you come here always check your receipts and keep it until it’s clear in your bank account they charge you moreyesterday I went there for gas I usually got to Costco but this time I run out gas so I have to stop there they charge me 25 when I only got 10 +This gas station is a joke plus is always more expensive than the average
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September 2022 by Candice Williams
I love shell gas, and I get to use the giant points...