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October 2023 by Jeffrey Honchar
Small storage unit, lock coated gate. Easy and easy out. Never crowded.
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August 2023 by superman batman
Always a wonderful experience when visiting CubeSmart in Lanham, Maryland. Ms Johnnye is a pleasure to deal with. always a clean place. I hate the price increase every year. This place should be 24 hours. I disagreed with the shut off time to go to the storage with the price increase every year
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July 2023 by Ruben arguello
I was renting there and everything was good. But since two years I think they change or sold the property to a new company and since then is very poor service. Prices going up ridiculously. It’s getting empty. I wouldn’t recommend.
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February 2023 by Arun Rajan
Do not go here. Was very unprofessional at the front desk. I bought a auctioned off storage unit. I’m pretty sure the front desk guy looked through the stuff and took whatever he wanted.When I got there, it looked like things were moved around and looks like things were missing from the picture. I saw a laptop bag and it wasn’t there when I came to empty out the storage.
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December 2022 by Tim Kane
Horrible customer service and very expensive. I contacted the facility manager several times to let them know I moved out and not to charge me the following month. They still charged me for the month and they are advertising my unit rented as available. I’m on my third time talking to corporate no one Knows how to move me out. Would 100% not recommend
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January 2022 by oilman washington
Beautiful experience with the manager Arwin, Alll 10s great person.Very dissatisfied with the Former Lady Manager me and the rest of the longTerm tenants were leaving if that person Stayed.Again current management team excellent. Thanks
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January 2022 by PorSha Brown
Initially I was attracted to this storage location because of the price. Very fair. I decided to move because of the rat droppings I'd find in my things. Unfortunately, those prices aren't as fair priced as before. They have rats then have the audacity to raise their prices. Wouldn't recommend.
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December 2021 by t Ster-will
I rented a unit here Arwin is great knowledgeable and helpful. Area is clean a well maintained.
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December 2021 by Kevin Thornton
Cordial and customer focused staff made the rental process very pleasant!
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November 2021 by Stephany Reyes
Ms Arwen was wonderful. She received me with a big smile and explained everything to me with details. Great customer service.
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November 2021 by Ray Smith
They said they were going to wave a new charge for one month. BUT LIED!! Now they are putting a lien on my unit for $20.. DO NOT TRUST WHAT THEY SAY. Customer service is a joke. They only want you to pay and nothing else.
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October 2021 by jamal owens
Great customer service fast & speedy not to mention did a great ? job helping me get set up ? I would refer a friend
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September 2021 by Ode Guobadia
Upbeat and patient salesperson. Im sure i asked stupid questions but she took the time to break it down. Thank you!
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July 2021 by Dannielle Beitzell
I've been with this storage facility for many years, and through all of the owners and changes...they have been fantastic! I always feel secure, have my questions answered, and have friendly faces in the office!
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July 2021 by Shae P
Amazing and friendly customer service! We had a last minute booking and every effort was made to accommodate our needs. We even ended up coming 40 minutes after closing and they stayed open to help us out. This is the kind of thing that one needs, moving is already stressful and having helpful people like the team here make the whole experience that much better. Can definitely recommend!
