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March 2024 by Brianna Jenkins
The hours posted state the store closes at 7pm. I walked in today at 6:45pm. Before the door even closed behind me, the girl behind the counter informed me they are about to close. To that I replied, I’m only grabbing one thing. I expressed how unprofessional and rude it was for her to even mention that considering the store does not close for another 15 min. I grabbed my item then proceeded to checkout. She was still being rude. I asked her name, she ignored me. I wasn’t offered any assistance. Instead, I was made to feel like an annoyance. I definitely won’t be coming back here.
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December 2023 by 亗King 亗
I was a first timer when it came to dye and bleaching hair, Taisha was very knowledgeable in the matter and I honestly feel very satisfied with the service so yay. Lol.
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March 2023 by Ebony Douglas
I went to the location in Lanham Md. The cashier was rude I'll never go back, i'm typically not a Sally's shopper but I had such a great experience at there store off of MLK in Maryland that I decided to go to this one, but the cashier/greeter need to be replaced with the young ladies from the other location on MLK... if you want a great experience while spending your hard earn money then don't go here...
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March 2023 by Denise Diaz
Terrible and disgusting attitude towards Hispanics cashier seemed very racist .
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March 2023 by Maddie Monroe
Watched a customer call the young lady stupid because she didn’t have the items to make some sort of payment. But the young lady kindly asked her to leave, and continued to help customers as normal. Only came here cause the one I used to shop at closed down. But I had to come on here and say I loved how she handled that customer.
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February 2023 by mista molowo
Cashier had an attitude and refused to accept my return for some personal reason. Lied and told me I wouldn't be refunded in money. Read up on the return policy. Would not recommend this location
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September 2022 by Fortunate “QueenOfGrowth”
They charged me for an item that was out of stock and didn’t even ship. Called them spoke to the manager and she said she was going to call me back and never did. Called back and now I can’t get through at all. Never ordering here again
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September 2022 by Fortunate “M”
They charged me for an item that was out of stock and didn’t even ship. Called them spoke to the manager and she said she was going to call me back and never did. Called back and now I can’t get through at all. Never ordering here again
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August 2022 by That’s So Jaelyn
Mia was an outstanding person from the moment I walked in! She was so attentive and she was interested in saving me $ rather than a sale and that’s very admirable. If she’s not a manager she needs to be on immediately. Oh yeah, and customer service 10/10. I am very satisfied with my visit.
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April 2022 by Patience Dupigny
Nice staffs with good customer service
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April 2022 by leon
went there it was very chill, the lady was polite and even the customers were polite! hehe
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January 2022 by Theo B
Showed up at 4:41 to someone telling me they are closed on a Sunday.
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October 2021 by Katia Chantiri
I am super disappointed. The color seemed old or bad. It took lots of time squeezing the cream out of the tube. It was grainy not smooth. The color, developer,and the color protector serum were mixed together in bottle and shaken for good 10 minutes then on and off every 5 minutes still The color did not mix well still grainy. part of it stuck at the bottom and some on the side of the bottle. But the worst part is that the color stained my scalp and skin around the hair. I washed my hair 4 times to no avail. I never had such bad, sad experience in hair color. I presented coupons through my cell phone, the cashier said the scanner can't take any of them even though they were eligible. Worst experience ever.
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August 2021 by Cherie Smith
The manager there is VERY knowledgable and friendly. SHe took her time with me and my many questions and my hair is beautiful. Cant wait to go over there and show her! I could hug her.
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August 2021 by Savasia Porter
The ladies that work here are amazing. Above & beyond customer service.
