-
December 2023 by April Barnes
In love with rainbow
-
November 2023 by c wallace
the customer service is the best in this place
-
August 2023 by T. R.
This is why a few bad apples taint the entire business. I've shopped at this establishment off and on for many years. Recently I was returning an item that was one day beyond the 30 day limit and yes I get it... policy is policy. However, the Store Manager, whenever I frequent the Annapolis Road store in Lanham is rude and obnoxious. He informed me my item wasn't able to be returned due to the 30 day policy but he would do a one time exchange. When he couldn't find the exact same item he questioned whether or not the item came from the store in an insulting manner. The receipt showed the item. Than he said he will not give me an exchange because the item wasn't in the store. I feel he could have checked the ledger. He was extremely rude and condescending. He threw the item at me. I don't understand how a business with these low customer ratings exist. Is it that upper management isn't paying attention or they just could care less. This Store Manager also refused to give me his name. Saying it was, Store Manager. I hope this employee is made aware of how his actions are offensive to customers.
-
July 2023 by Nickey Jones
Friendly and helpful workers, but store too small and not a lot of selections. But otherwise it's ok
-
February 2023 by Franka K
This is a pretty average rainbow, not as sophisticated as others but it's still rainbow. You can find the basics in there and at a great price too .
-
January 2023 by Franka Koyila
This is a pretty average rainbow, not as sophisticated as others but it's still rainbow. You can find the basics in there and at a great price too .
-
December 2022 by Ladouce Faith
Customers are treating well
-
July 2022 by Jasmin Hollywood
This rainbow location has the best of the best ladies clothing and accessories for really reasonable prices. The manager and employees were all very kind to me.
-
June 2022 by Delores Hampton
Nice clean and friendly atmosphere. The managers and cashier are awesome.
-
February 2022 by Erika H
Good sale but a hit or miss on items
-
November 2021 by Paz Cubias
There is a Hispanic woman who treats clients very badly and is rude and to get paid, if she doesn't like her job, she should look for a job where she feels good.
-
October 2021 by Broadways Baby
Smaller than a normal store, but if you want trendy and fashionable plus size clothing...this is the store. Unfortunately I lost weight so I'm not happy going home with no clothes lol. Nice staff.
-
October 2021 by Aiysha A.
This location lacks professionalism and customer service . ( this took place at the Annapolis rd location in PG ) . Lauretta ( who claims to be a supervisor) was extremely nasty and rude during my most recent interaction . She immediately stereotyped me due to me wanting to make a return on an item that was ripped that I had purchased THE DAY BEFORE. BEFORE even making my way into the store she hung up on me when I called to verify the return policy . Lauretta said , and I quote " I have a sister who goes shopping and returns stuff the next day I know exactly what you're trying to do ." This was said in front of other paying customers which made me feel embarrassed to say the least . After going back and forth and being calmed down by an extremely attentive and patient employee , my refund was processed . All in all I would like to say the treatment I experienced was Unacceptable and I would not encourage ANYONE to shop here .
-
October 2021 by Rashida Thompson
Great customer service. Well organized
-
August 2021 by WomanExtraOrdinare “WomanExtraOrdinaire” Russell
Fast, friendly, plus sizes well stocked!!
