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August 2023 by J A H.
If I could give zero stars, I would. I have spent almost $15,000 (in total to my new accountant and bookkeeper) in rectifying mistakes made by the bookkeepers at this firm in 2020 and 2021. Pandemic funds and other items were listed in the wrong area, adversely affecting my books and taxes in 2022 and now in 2023, where my new accountant is working with the new bookkeeper (5 months after taxes were to be filed) to correct the egregious mistakes made by this firm in 2020 and 2021. A lot of young people are employed by this firm to be bookkeepers, but it seems the supervision by experienced CPA staff is lacking. This firm was recommended to me; not sure what the basis of the recommendation was. Maybe they received service when the firm was smaller and the owner managed her accounts. I left this firm at the end of 2021, and voiced my displeasure once their mistakes were first identified. Their incompetency continues to be a costly, living nightmare for me!
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February 2023 by brent simpson
The expertise at Premier Group is topnotch. You can tell they care about providing quality service throughout the engagement.
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September 2022 by Ms. Irons Sharpens
I was referred Premier Group Services by Attorney Beverly Winstead. Premier did not disappoint in the services provided. I love organizations that deal in systems, processes, is no nonsense, is about the personal touch, and cares about it's clients. Thank you for taking care of me and my needs. I look forward to growing with you and your team.
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July 2022 by Lee B.
Premier Group Services is a fantastic organization! Great customer support from the beginning to end of the process. The team is really informed and go the extra mile at every stage. I would highly recommend them
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February 2022 by Beverly Winstead
I really enjoy working with Joye and her team. I find them to be very knowledgeable and professional. When I have questions her team is available and willing to answer them. I look forward to continuing to work with Premier Group.
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September 2021 by Lisa Harris
Amazing company and amazing team. Since I've started using Premier Group services my business has really gone to the next level. Very professional and responsive.
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July 2021 by Muhammad Khalid
Excellent
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March 2021 by Garcia Howard
Not recommend
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June 2020 by Carley Lester
Exceptional prompt Customer Service! Provided sound advice on accounting matters. Highly recommend. ;
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July 2019 by Stacey M.
I would give zero stars if I could. First, it took almost a month for my taxes to be completed. They were incorrect in many ways to the point we had to make an adjustment in the office the day I was supposed to sign them. This should have been my first clue of incompetence. Then I receive a bill in June from the MD Comptroller's office stating that I owe more than what was filed on my taxes. When I bring this to Joye and her teams attention. I don't hear from them for weeks. She goes on vacation for three weeks with no follow up response from the Comptroller's office. Now I am past my deadline for payment and will have to pay additional late fees. AVOID this business at all cost. They do not know what they are doing. In addition, effective, and timely communication with sensitive matters are not a priority.
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February 2018 by Sonya S.
Premier Group has prepared my personal taxes for the last 10 years and I have always been beyond satisfied. Beyond preparing my taxes they have been vested in ensuring my financial success by making suggestions each year on how to save money based upon their comprehensive review of my tax documents. When considering becoming a business owner myself, Premier Group offered insight on finance practices for my business and helped me expand my professional network by inviting me to workshops. I cannot say enough about how Premier Group has taken tax preparation to another level by adding personalization to myself and my small business.
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October 2013 by Alana Diaz Sutton
I would highly recommend Joye Smith and her staff at Premier Group Services to anyone looking for a CPA. They always made me feel important and confident when I reached out for my financial needs. Excellent customer service, communication and professionalism was provided every step of the way.
