“I had a real crappy day finishing off with getting off work with tire on FLAT flat, PSI of 4! NO spare in trunk, AAA account canceled 2yrs prior and State Farm Roadside Assistance ETA 90-120mins ? luckily i had Fix a Flat in my trunk which allowed me to put in my tire to travel just under 2 miles to here which was the nearest tire shop and open. I drove on over and told them what was going on and Akari at front desk was there and assured me that they can help me. No other customers inside or in bay so they got to me right away. Akari told me tire could be repaired instead of getting a new tire if they could but i rather just get a new tire than to deal with the headache of later on the road having to deal with the bad tire. The cheapest tire they had for a 225 size tire was $98. Thank God i had just got paid today ? will eventually come back to get my tires balanced and aligned.”
“I have been going to DARCARS Lanham Kia since I purchased my vehicle in 2016. I'm sad that this is my first review. Every time I come here, they are friendly, efficient, and they resolve my issue quickly. I've had recalls performed (for free of course) that I didn't know were due. My kids broke two of my seatbelts and I was getting the one in the back replaced (for free under warranty). The front one was not replaceable for free because I had to cut it when my daughter wrapped her leg up in it and I couldn't get her out any other way. They replaced the broken one in the front by mistake and did not charge me and they still replaced the one in the back for free. All of my rentals have been free because I purchased the extended warranty. They always give me a ride to Enterprise to get my rental and get me out in time to pick up my kids from school. They have not failed me yet. I will continue to come here for purchases, maintenance and repairs. Also, look out for specials. They can save you money as well!”
“I normally have anxiety and don’t want to drive over the open floor but everything went well and upon request they did it. Mostly. pleasant and quick experience in New Carrollton!!!!”