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June 2023 by Neal Choda
The dryer didn’t work properly. Paid $200 for the dryer and &100 for delivery and installation. The installer didn’t know what he was doing. I had to help carry the dryer downstairs and pretty much installed it myself. After returning the dryer and my inconvenience, they kept the $100 delivery fee. I would not recommend this place, the service and quality is horrible.
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November 2022 by regenia mitchell
Don’t buy anything from them if you have somewhere else to go. I paid $469 for a GE refrigerator on Monday, should’ve been delivered that following Wednesday which is today. Bobby (owner or employee) told me I would get a call Wednesday morning to tell me what time it would be delivered. At 11:30 am today I called to see about the time because I didn’t hear from anyone. Malik or Bobby said it would be between 12 noon and 2.00 pm. Patiently waiting I had to call again at 2:30 pm to find out what time they were coming. Malik was rude by over talking me as I was asking questions and stated it was on the truck and would be hear at my house in 15 minutes. It never showed up and still no call explaining what was going on. At 4:30 pm I called and the man, maybe Bobby, stated the truck broke down and is currently being fixed on, but I should get it today but yet still over talking me while asking questions. Meanwhile my food was removed from the freezer and refrigerator sitting in coolers, from 12 noon. When I called again at 5:00 pm. Bobby was so rude and would not let me get a sentence in before cutting me off. After I hung up I then decided to get my money back at 5:30 pm, just for the disrespect I encounter over the phone. However I confirmed they close at 6:00 pm when I last talked to him. When I get there at 5:50pm the doors where locked but Bobby was standing outside talking about a car. I tried again to say better business would have been to give me a call and keep me updated on what was going on, However he didn’t want to hear it he said he is no stupid person and rudely denied he was not rude or cutting me off. When I looked to the left when I entered the store my refrigerator was in the same spot, it never left the store. Anyway, getting nowhere with his continued attitude he apparently credited my money back and have the receipt. I’m assuming I will see the credit in a few days. Meanwhile, I brought my neighbor with me and she saw on the window “deliver driver need”. I truly feel if I had a man with me they wouldn’t have been so rude. I should have known better from day one of them really not caring if I gave them business or not because they didn’t want to answer questions.
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November 2019 by Maria Hairston-Purcell, Real Estate
Malik and Bobby work really hard to produce good used appliances. If you have a problem they work with you to resolve the issue. Great deals all the time!
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November 2019 by Rwina BTC
run a way from this place...he sold me a leaking dishwasher. the water damage cost me 2k ..
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November 2019 by Wumiti Aierken
I bought a washer for my rental property, washer is leaking water, damage my property.
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November 2019 by Godlove Mancho
Great deal
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November 2019 by Deen S
I bought a stacked washer dryer about 4 years ago. Still running strong. I got it for a good price and I am very satisfied. I would buy more stuff from them for my rental properies.
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November 2018 by Jock McClees
Have a great selection of used appliances. Fridges, stoves, washer dryers
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November 2018 by Betty Taylor
Worst service ever put customers through so much when you're trying to replace the item when it's still under the warranty
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November 2018 by Mrs. Loving
I brought my washer and dryer March 3, 2017 I haven’t had any problems with either one. I was kinda afraid because I was reading the reviews but I really needed them. To a gamble and it was worth it.
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November 2017 by I Q
nice place for second hand appliances, crew is friendly & willing to negotiate.
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November 2017 by Worry Abouturownlife
I bought my refrigerator at this place last years. So I decided to go back for a washer. First of all, the customer service was not welcoming, but I still decided to go ahead and get a washer. We discussed the price, and he agreed to wait for my husband to come and finished the transaction. However, when he got there they told him that the washer has been sold. Finally, to tell me to come back tomorrow. LIKE ARE YOu SERIOUS. I should come back tomorrow. Wait
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November 2017 by Timothy Moreland
Horrible products bought a refrigerator and less than 3 months it went bad. I should have read reviews before dealing with these scam artists. Buyer beware these guys are not honest or trust worthy.
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November 2017 by sola soola
Regret buying from this store, product went bad after abt 3 weeks. He wouldn't refund nor cooperate to resolve issues, still have the bad refrigerator to remind me never to buy from this store again.
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November 2016 by James Risse
We were having issues with an older washer. They charge for the service call, but quickly identified the issue as being more than the washer was worth [not worth repairing]. They offered up the service charge as a discount on a replacement. It's been 2yrs and we have had no issues with the replacement, which was a fair price.
