-
September 2024 by Jnell S
Very quick, and thorough! We took our car on a road trip and brought it in to JK for a maintenance. The car was running great after going to JK!
-
August 2024 by Diana Phillinganes
If it were possible to rate a negative star I would have. This is by far the most unprofessional place you can take your vehicle too. They will not give you details regarding deficiencies found with your vehicle. If you ask questions you are immediately berated, yelled at and treated downright disgusting.
-
August 2024 by Kira Collins
Horrible customer service. I came in for an MD state vehicle inspection. They told me my vehicle failed and that I would need just under $1,000 in repairs. When I asked questions about repairs, I was yelled at. I repeatedly told the man to lower his voice. After I was done listening to the man splaying and haggling for $20 more to show me what I was asking about. I asked for my keys, and it took them a few minutes to realize they left the keys in the car with the windows down. Needless to say, I will not go back there ever again. Not even to save the $120 inspection fee.
-
July 2024 by Ian Miller
Brought my MIL’s car in for inspection. The main guy in the office is very condescending; we watched him be careless with ordered customer parts and paperwork - overall, customer service was not ideal. He hardly let my wife and I get a word in to explain what we were here for. It cost $120 to Uber inspect a vehicle, and we weren’t even quoted the price until I asked. Prior to this, the guy only asked, “How are you paying?” These guys could really work on their professionalism. We’ll be seeking service elsewhere next time.
-
April 2024 by shazib wahla (shazib)
Very good and honest service!
-
January 2024 by Toyosi Somuyiwa
Please do not waste your time or your money by coming here. It is extremely unprofessional I brought my car in for an inspection at the time of opening and was told that my car should be done around 12 in the afternoon I did not get my car back from inspection until around 4:00 PM. They then failed my inspection for things that were not even an issue that I had checked by Mechanic elsewhere, and was told that it was fine. I still went ahead and fixed the parts that they told me needed to be fixed and brought it back for re-inspection. Then, at the re-inspection, they told me of a different issue that they did not tell me about the first time I came and brought my card be inspected. They also charged me additional money to use a scanner to read my windows without first, informing me that they would be a charge for it, they offered to fix the additional issue for me and said that they would have it done that day. I left my car with them around 12 PM 1 o’clock and came back later that evening around four 5 PM and my car was still sitting there, and they had not touched it, and the mechanics had left and went home because the owner had failed to inform them that they were supposed to work on my car , then, after having the issue fixed by the Miller shop, my car later broke down, and I had to take it to a different mechanic and was told that the part that they fixed was done incorrectly. They have wasted so much of my time and money. I seriously do not recommend coming here. The owner will actually sit in his car while the shop is supposed to be open at 8 AM I got there around 7:45 waiting for someone to open the shop and no one was there. It wasn’t until his mechanics came later around 8:30 to check what I needed that I was answered. The was the owner of sitting in his car sleeping the entire time.
-
December 2023 by Joseph Powell
Several repairs at this establishment
-
December 2023 by Desirae Michelle
Although they get the job done, overall bad customer service. Left my car there Tuesday morning for a 9 Hour job, got it back Saturday! They work slowly. After i dropped my car off I had to call up there for updates after he said he’ll call when they deliver the parts the same day or next. Sometimes doesn’t answer the phone I had to go up there Friday and told the Front desk worker I tried calling I just needed an update. He then responds I have 1 mouth and 5 lines and points to the screen to tell me there still working.
-
November 2023 by Gregory Fuentes
Recently went in for a car state inspection and the store manager was very professional and served me in a timely manner even though they were busy. I was in and out about an hour. I would definitely recommend this business!
-
October 2023 by Christina O-O
Apart from running a smooth operation, MJ is a good man. He made sure I was in and out and gave me solid advice pertaining to my car. I came to do the MD state inspection on my new car. He gave me the lowest price while others were trying to take advantage, mainly because I’m a woman ?. Mechanics always assume we don’t know much, in some cases that may be true but not always. In this case, thank google, I just called about 5 different shops and picked jk based on price, availability, & customer friendliness.So glad I did because he didn’t disappoint. And I saw him so pleasant with everyone that came in while I was there, customers, employees, & vendors. I got to witness all this in the space of 2 hours. Shows that his shop is always busy.
-
September 2023 by Victory B.
LOOK! I HAD MY CAR DROPPED HERE, NEVER BEEN HERE BEFORE, BUT WHEN I TELL YOU IN THE MIDST OF ALL THE MAYHEM MR. MK WAS AWESOME ON THE MIDST OF A STRESSFUL SITUATION!!! CAPS ARE NEEDED! I'VE BEEN WITHOUT A CAR SINCE DEC! THANK YOU HANDS DOWN MR. MK IVE ALREADY REFERRED 3 PEOPLE TO HIM! ?? ?? ❤️ HE WORK WITH MY SON AND I, AND RAVED ABOUT HOW WELL MANNERED HE WAS! MS. BRANCH
-
September 2023 by Cas Anyanwu
You are doing well.
-
September 2023 by Ogo Nwankwo
Go to jk. They do quality work at reasonable prices.
Years later. Nothing changed. Same faces here too. Very happy customer.
-
September 2023 by Christian Ferguson
I couldn't be more grateful for the customer service and friendly, professional help!
-
August 2023 by A T
This place is unprofessional. They are not up to date with business practices and systems and it shows in there ability to close the loop on issues they are also disorganized . The owner has a nice personality but he is not the best administrator. Took my car there and never even got to them working on the car because of this reason. After failed attempts with communication and estimates. I had enough signs to tell me that this wasn’t the place. They will waste your time and cost you money because of their lack of attention. The mechanics seem to know their stuff but owner / admin are in la la land .
